Surgical Scheduler

Jefferson Medical Center; West Virginia; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare is seeking a detail-oriented individual to join their surgical scheduling team. This role involves managing surgical schedules, coordinating pre-admission testing, and ensuring effective communication with patients and families. The ideal candidate will possess strong administrative skills, familiarity with medical terminology, and excellent communication abilities. This position offers a supportive work environment with opportunities for professional growth, making it a perfect fit for those looking to make a meaningful impact in patient care.

Qualifications

• High school graduate or equivalent required.
• One year of medical office experience preferred.

Responsibilities

• Manage surgical scheduling and coordinate pre-admission testing.
• Communicate surgery details to patients and families.
• Maintain records of cases and update weekly schedules.

Skills

Administrative Skills

Communication Skills

Medical Terminology

Education

High School Diploma or Equivalent

Tools

EPIC

Job description

Welcome! We're excited you're considering an opportunity with us! To apply for this position and be considered, click the Apply button above and complete the application in full. Below, you'll find additional important information about this role.

Job Summary

Performs a variety of administrative and clerical duties to manage surgical scheduling and coordinates pre-admission testing within the department.

Minimum Qualifications

• High school graduate or equivalent.
• State criminal background check, and federal check if applicable, as required by the state department of health (e.g., PA DOH, OH DOH, MD DOH, WV DHHR), based on physical work location.

Preferred Qualifications

• One (1) year medical office experience with scheduling responsibilities.

Core Duties and Responsibilities

The following are the general responsibilities of this position. Other duties may be assigned as needed.

1. Establish and monitor detailed calendars for surgeons to optimize OR scheduling and utilization.
2. Manage cancellations and fill gaps with patients requiring procedures.
3. Assist in scheduling urgent and emergent surgeries.
4. Coordinate and schedule pre-surgery testing as required.
5. Keep the test queue updated in EPIC and gather ancillary testing forms.
6. Communicate surgery details to patients and families, including sending instructions and appointment reminders.
7. Confirm patient procedures within the clinical suite.
8. Maintain inventory of patient instructions and educational materials.
9. Coordinate patient care with clinics, testing, and staff to accommodate procedures.
10. Obtain phone consent and coordinate care for DHHR patients, including scanning legal documents into EPIC.
11. Arrange pre-certification with third-party payers as needed.
12. Complete missing information and assist referring staff with necessary documentation.
13. Refer patients to social services and financial counselors for assistance.
14. Maintain records of cases, including resident participation.
15. Update weekly case schedules and address scheduling issues.

Physical Requirements

• Ability to sit for extended periods.
• Hearing (aid permitted) without lip reading.
• Corrected visual acuity for reading small print.

Working Environment

Standard office environment with reasonable accommodations available.

Skills and Abilities

• Strong written and verbal communication skills.
• Familiarity with medical terminology.

Additional Details

• Scheduled Weekly Hours: 40
• Shift: United States of America (Non-Exempt)
• Company: JMC Jefferson Medical Center
• Cost Center: 8460 JMC UMSA Surgical Practice
• Address: 300 S Preston St, Ranson, West Virginia

Equal Opportunity Employer

WVUHS is committed to equal employment opportunity and prohibits discrimination based on protected characteristics in all employment practices.