Radiology Scheduling Coordinator - Remote in Myrtle Beach, SC

Centauri Health Solutions, Inc.; South Carolina; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare solutions provider seeks a Radiology Scheduling Coordinator to manage scheduling and insurance verification for imaging services. The role emphasizes customer service, communication, and proficiency in Microsoft Office. Join a team dedicated to improving patient outcomes in a rewarding environment with competitive benefits.

Benefits

Competitive compensation

Benefits

Paid time off

401(k)

Tuition reimbursement

Development opportunities

Bonus eligibility

Qualifications

• Excellent customer service experience in office or hospital settings.
• High volume call center experience preferred.

Responsibilities

• Perform insurance verification and obtain authorizations.
• Schedule imaging services through calls and documentation.
• Communicate operational activities with team members.

Skills

Customer Service

Communication

Education

High School Diploma

Associate's Degree

Tools

Microsoft Office

Job description

Radiology Scheduling Coordinator - Remote in Myrtle Beach, SC

Myrtle Beach, SC, USA

Job Description

Posted Tuesday, May 6, 2025 at 7:00 AM

Centauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial, and Exchange. We aim to improve the lives and health outcomes of members and patients through compassionate outreach, sophisticated analytics, clinical data exchange capabilities, and data-driven solutions. Headquartered in Scottsdale, Arizona, we employ 1700 associates nationwide. For more information, visit www.centaurihs.com.

Role Summary

This position involves accurately performing Schedule+ functions for physicians and patients, including insurance verification and pre-certification for all scheduled services at an HCA Facility. The role requires making and receiving calls to schedule services and demonstrating a commitment to quality customer service for patients, physicians, co-workers, and the public.

Role Responsibilities

Insurance Authorization/Verification

• Complete insurance verification to ensure accuracy of information.
• Obtain insurance authorizations, referrals, and treatment consults before services.
• Coordinate peer-to-peer reviews between physicians and insurance companies.
• Gather benefit coverage details and accurately enter into systems.
• Collect diagnosis information or CPT codes from physicians or outpatient departments.
• Maintain proficiency in systems used during verification and authorization, including online payor eligibility programs.
• Monitor work lists to ensure timely processing.
• Maintain documentation for compliance with regulatory requirements.

Scheduling

• Make outbound and receive inbound calls to schedule imaging services.
• Document notes in hospital and Centauri’s systems.
• Provide patient prep instructions.
• Coordinate with hospital staff for timely and appropriate scheduling.
• Manage email inboxes and faxes for assigned practices.
• Respond to voicemails and requests.
• Maintain logs of scheduled patients and procedures.

Additional Responsibilities

• Communicate operational activities effectively with team members and management.
• Interface courteously with internal and external customers, maintaining a positive organizational image.
• Demonstrate proficiency and understanding of the Patient Access process.
• Identify and suggest process improvements for Schedule+ Program.
• Perform other duties as assigned.

Role Requirements

• Excellent customer service experience, preferably in office or hospital settings.
• High volume call center experience preferred.
• High school diploma or equivalent required; associate’s degree or two years healthcare experience preferred.
• Proficiency in Microsoft Office products.

We offer a rewarding environment with competitive compensation, benefits, paid time off, 401(k), tuition reimbursement, and development opportunities. This position is bonus eligible. The company maintains a vaccination policy for in-person and hybrid roles, with accommodations as required by law.