60775 - Surgical Scheduler

Herbert J. Thomas Memorial Hospital Association dba Thomas Hospitals; Charleston, City of Binghamton (SC, WV, NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider in Charleston is seeking a Surgical Scheduler to manage surgical scheduling and coordinate pre-admission testing. The role requires strong communication skills and familiarity with medical terminology. Join a dedicated team focused on delivering quality patient care in a supportive environment.

Qualifications

• One year of medical office experience preferred.
• Familiarity with medical terminology.

Responsibilities

• Establish and monitor detailed calendars for surgeons.
• Manage cancellations and assist in scheduling urgent surgeries.
• Communicate surgery details to patients and families.

Skills

Communication

Medical Terminology

Education

High school graduate or equivalent

Job description

Job Description: Surgical Scheduler

Welcome! We're excited you're considering an opportunity with us! To apply to this position, click the Apply button above and complete the application in full. Below, you'll find important information about this role.

Position Overview: Performs a variety of administrative and clerical duties to manage surgical scheduling and coordinate pre-admission testing within the department.

Minimum Qualifications

• High school graduate or equivalent.
• State criminal background check, and federal check if applicable, as required by the state department of health (e.g., PA DOH, OH DOH, MD DOH, WV DHHR) based on work location.

Preferred Qualifications

• One (1) year of medical office experience with scheduling responsibilities.

Core Duties and Responsibilities

The following statements describe the general nature of work performed by individuals in this position. They are not all-inclusive, and other duties may be assigned.

1. Establish and monitor detailed calendars for surgeons, coordinating with OR schedules to efficiently schedule cases and optimize surgeon time.
2. Manage cancellations by rescheduling or filling gaps with patients requiring procedures.
3. Assist in scheduling urgent and emergent surgeries.
4. Coordinate and schedule pre-surgical testing as required.
5. Maintain up-to-date queues from tests ordered in EPIC and gather ancillary testing forms.
6. Communicate surgery details to patients and families, including sending detailed instructions and appointment reminders.
7. Confirm patient procedures within the clinical suite.
8. Maintain inventory of patient instructions and educational materials related to testing.
9. Coordinate patient care with clinics, testing, and staff to accommodate procedures.
10. Obtain consent and coordinate care for DHHR patients, including scanning legal documents into EPIC.
11. Arrange pre-certification with third-party payers if needed.
12. Complete missing information and assist clinical staff with procedural requests.
13. Refer patients to social services and financial counselors for assistance.
14. Maintain records of cases performed, including resident participation.
15. Update weekly case scheduling information in DEPOT.

Physical Requirements

Ability to sit for extended periods, hear without lip reading, and see clearly (corrected vision) for reading small print.

Work Environment

Standard office environment with accommodations for disabilities.

Skills and Abilities

• Strong written and verbal communication skills.
• Familiarity with medical terminology.

Additional Information

Scheduled Weekly Hours: 40

Shift: Day shift (United States of America)

Exempt/Non-Exempt: Non-Exempt

Company: THOM Thomas Hospitals

Cost Center: 6242 THOM SF Pain Management

Address: 400 Court Street, Charleston, West Virginia

Equal Opportunity Employer

WVUHS is committed to equal employment opportunity and prohibits discrimination based on race, color, religion, sex, age, disability, and other protected characteristics in accordance with applicable laws.