Surgical Scheduler

White Plains Hospital Inc; City of White Plains (NY); Hybrid; USD 30,000 - 44,000; Full time

Job summary

White Plains Hospital Inc. is seeking a Surgical Scheduler to coordinate procedures and surgeries within the White Plains facility. You will act as a liaison among patients, providers, and perioperative teams to ensure accurate scheduling and smooth workflows.

The role requires strong administrative skills, experience with medical terminology, and proficiency in EHR systems. Typical hours are day shift, Monday–Friday, with variable hours and a focus on excellent patient service.

Qualifications

• High School or GED required.
• 4-6 years minimum experience using administrative office skills.

Responsibilities

• Schedules and coordinates all procedures and surgeries; liaises between patient, provider, and perioperative teams.
• Verifies insurance and pre-certifications; updates charts and demographics; handles calls and messaging.
• Collaborates with surgical scheduling team, clinics and departments; promotes positive patient experience.
• Prioritizes and organizes daily assignments; participates in daily huddles and team meetings.

Skills

Administrative office skills

Medical terminology

Education

High School or GED

Tools

Meditech

EPIC

OMP

EMMI

Microsoft Office Suite

Job description

## Surgical SchedulerApply: 122 Maple Avenue: Full time: Posted Today: JR235079**City/State:**White Plains, New York**Department:**WPHPA Gastro DDNCW\\_1**Work Shift:**Day**Work Days:**MON-FRI**Scheduled Hours:**Hours Vary**Hours Per Pay Period:**75**Pay Rate/Range:**$22.00 - $32.00 hourlyFor positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors. **Job Summary** The WPPA Surgical Scheduler is responsible for scheduling/coordinating all procedures and surgeries in the assigned Physician Practice and acts as the liaison between the patient, provider, clinical team, and WPH perioperative departments. **Essential Functions*** Understands and adheres to the WPH Performance Standards, Policies and Behaviors* Fulfills responsibilities as assigned which may including scheduling all testing/procedures/surgeries; obtaining pre-certification for testing/procedures/surgeries; verifying insurance coverage and patient demographics; scanning; managing and updating charts to ensure information is accurate and complete; answers telephones, relays messages, and provides information* Works collaboratively and maintains effective communication with patients to review all required pre- and post- operative/procedure requirements, following up as necessary* Works collaboratively with WPH surgical scheduling team, PAT clinic, radiology, anesthesiology, collaborating providers, patient advocacy, and all other stakeholders as needed* Works with the department patient care teams to promote a positive patient experience* Works independently to prioritize, organize, and manage a daily assignment within the normal work period* Recognizes problem situations, sets priorities appropriately, offers feasible solutions, initiates appropriate actions* Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies; communicates concerns/ problems relating to patients and/or staff with immediate supervisor* Utilizes appropriate steps in the decision making process to include recognition and priority setting relating to patient care and practice based issues* Participates as a member of the patient care team and responsible for participating in daily huddles and regularly scheduled practice team meetings* Attends in-services as required/requested* Cross-trains as back up to other business office positions as requested* Communicates self-learning needs to department manager* Demonstrates proficiency in computer software including Meditech, EPIC, OMP, EMMI, Microsoft Office Suite* Adheres to WPH infection control standards including, but not limited to hand hygiene* Completes annual mandatory requirements including Occupational Health Requirements* Performs all other related duties as assigned **Qualifications*** High School Required or* GED* 4-6 years Minimum 5 years of experience using administrative office skills required. Required* 1-3 years Previous experience in surgical scheduling preferred. Preferred* Proficiency in electronic health records preferred. (Low proficiency)* Familiarity with medical terminology preferred. (Low proficiency) White Plains Physician Services, P.C. is an equal employment opportunity employer. White Plains Physician Services, P.C. will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.