WPPA OFFICE ASSISTANT

White Plains Hospital Inc; Village/Town of Mount Kisco (NY); On-site; USD 31,000 - 47,000; Full time

Job summary

White Plains Hospital Inc. Mount Kisco, NY is seeking an Office Assistant for the WPPA Dermatology department. This full-time, non-exempt role supports scheduling, patient intake, records management and effective communication with patients, families, physicians and facilities.

Responsibilities include scheduling procedures, verifying demographics, insurance pre-certifications and maintaining charts. Experience with EMR and electronic scheduling is preferred; a team-oriented approach is

Qualifications

• High School Diploma or GED required.
• Less than 1 year of patient relations experience required.
• General office experience required.
• Previous physician practice patient experience preferred.
• Basic medical terminology preferred.

Responsibilities

• Schedules and confirms patient appointments and arrival utilizing Practice Management System where available.
• Handles telephone calls, relays messages, and provides information as needed.
• Maintains files and assists in establishing office systems.
• Verifies insurance coverage and patient demographics; obtains pre-certification when needed.
• Attends meetings, takes and distributes minutes and participates in daily huddles.

Skills

Patient relations

Scheduling

Telephone handling

Communication

Teamwork

Education

High School Diploma or GED

Tools

Electronic Scheduling

Electronic Medical Records (EMR)

Job description

## WPPA OFFICE ASSISTANTApply: 185 Kisco Ave: Full time: Posted Today: JR233490**City/State:**Mount Kisco, New York**Department:**WPHPA Dermatology**Work Shift:**Day**Work Days:**MON-FRI, OCCASIONAL WEEKENDS**Scheduled Hours:**Day**Hours Per Pay Period:**75**Pay Rate/Range:**$22.6258 to $33.9332For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors. **Job Summary** A non-exempt position that performs diversified office-clerical duties as well as interacts and maintains efficient and positive communication with patients, families, physicians, providers and outside facilities and individuals. **Essential Functions*** Understands and adheres to the WPH Performance Standards, Policies and Behaviors.* Schedules and confirms patient appointments and arrival utilizing Practice Management System whenever available* Fulfills responsibilities as assigned that may include sending/receiving patient records and documents; scheduling surgical procedures and tests; obtaining pre-certification for health care services; verifying insurance coverage and patient demographics; scanning; managing and updating charts to ensure that information is complete.* Answers telephone, relays messages, and provides information when necessary.* Maintains files and assists in establishing office systems.* Orders office supplies.* Operates related office equipment* Attends meetings, takes and distributes minutes* Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies; communicates concerns/ problems relating to patients and/or staff with immediate supervisor* Adheres to White Plains Hospital infection control standards including, but not limited to hand hygiene* Utilizes appropriate steps in the decision making process to include recognition and priority setting relating to patient care and practice based issues.* Collaborates and communicates with the health care team* Completes annual mandatory requirements including Occupational Health Requirements* Attends mandatory in-services* Participates as a member of the patient care team and responsible for participating in daily huddles and regular schedule practice team meetings.* Utilizes cost containment practices* May prepare and maintain various statistical data* Performs all other duties as assigned **Qualifications*** High School Required or* GED* less than 1 year Previous patient relations experience required Required* less than 1 year General office experience Required* less than 1 year Previous physician practice patient experience Preferred* Basic medical terminology, Electronic Scheduling and Electronic Medical Record experience preferred. (Low proficiency)