Surgical Scheduler

OrthoNY, LLP.; City of Schenectady (NY); On-site; USD 26,000 - 36,000; Full time

Job summary

OrthoNY, LLP. is seeking a Surgical Scheduler to support our orthopedic surgeon in Schenectady, NY. The role coordinates surgeries, books pre- and post-op appointments, and serves as the main liaison between patients and providers.

This full-time clerical position requires strong organization, attention to detail and impeccable communication to ensure smooth patient care and timely documentation.

Qualifications

• High school diploma required; associate or bachelor’s degree preferred.
• 3 years of experience in an office setting, medical setting preferred.
• Surgical scheduling experience and/or LPN license and experience a plus.
• Proficiency with Microsoft Office required; experience with an EMR a plus.
• Exceptional written, verbal and interpersonal communication skills.
• Highly organized with strong attention to detail.
• Valid driver’s license and vehicle for needed travel depending on staffing and needs.

Responsibilities

• Schedule surgery including booking, pre/post-op appointments and follow up on clearance and documentation in patient records.
• Complete paperwork (e.g., disability, workers’ comp, PT referrals and prior authorizations) as needed.
• Receive/mail/fax/scan PT, surgical documents and all correspondence from referring physicians as needed.
• Handle all appointment rescheduling for providers as needed.
• Coordinate providers’ schedule for meetings, cases, appointments and communicate with providers.
• Obtain patient information including medical necessity, medical records, transportation authorization, home care orders and referrals.
• Communicate with case managers regarding care as needed.
• Other responsibilities as needed/assigned.

Skills

Microsoft Office

Communication skills

Attention to detail

Organizational skills

Education

High school diploma

Associate or Bachelor's degree preferred

LPN license

Tools

EMR

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Surgical Scheduler

Operations Full Time Clerical Orthopedics NY-Schenectady, Schenectady, NY, US

2 days ago Requisition ID: 2409

Salary Range: $19.00 To $26.00 Hourly

We are looking for a detail-oriented and highly organized Surgical Scheduler to support our Orthopedic Surgeon. In this role, you’ll coordinate surgeries, book pre- and post-op appointments, and serve as the key point of contact between patients and providers.

This position is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering exceptional patient care.

General Description:

The Patient Care Specialist acts as a liaison between providers and patients to coordinate tests, procedures, appointments, and book surgeries as well as providing required medical documentation and basic education when communicating with patients.

Essential Duties and Responsibilities:

• Perform follow up related to past, present or future office visits of patients for their designated providers;
• Schedule surgery to include booking, booking pre/post-op appointments and follow up on clearance and documentation in the patient’s medical recor d;
• Complete paperwork (i.e., disability, worker’s comp, PT referrals and prior authorizations) as needed;
• Receive/mail/fax/scan PT, surgical documents and all correspondence from referring physicians as needed;
• Handle all appointment rescheduling for providers as needed;
• Respond to incoming task/calls from Call Center/ Front End to override/accommodate emergency appointments as well as all necessary patient calls;
• Coordinate providers schedule to include, but not limited to meetings, attorney conferences, cases, appointments and provide communication to provider;
• Obtain necessary patient information to include, but not limited to medical necessity, medical records, medical transportation auth, home care orders and evaluations, referrals, PT prescriptions;
• Communicate with case managers regarding care as needed;
• Other responsibilities as needed/assigned.

Qualifications:

• High school diploma required, associate or bachelor’s Degree preferred;
• 3 years of experience working in an office setting, medical setting preferred;
• Surgical scheduling experience and/or LPN license and experience a plus;
• Proficiency with Microsoft Office required; experience with an EMR a plus;
• Exceptional written, verbal and interpersonal communication skills;
• Highly organized with strong attention to detail;
• Valid driver’s license and vehicle for needed travel depending on staffing and needs