Surgical Scheduler

Luminis Health, Inc.; Annapolis (MD); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plan

Paid Time Off

Tuition Assistance

Job summary

Luminis Health, Inc. in Annapolis, MD seeks a scheduling specialist to ensure accurate coordination of surgical and procedural cases. You will create and manage patient schedules, print daily and weekend rosters, and maintain timely communication with physicians, staff, and patients.

Responsibilities include handling high-volume calls, responding to emails, and adjusting cases per physicians’ requests across OR and related labs, while upholding exceptional customer service standards.

Qualifications

• High School Diploma or equivalent.
• Two years of related work experience with knowledge of medical terminology and anatomy is required.

Responsibilities

• Communicates professionally with physicians, office staff and coworkers to provide excellent customer service.
• Create and schedule patients for surgical/procedural procedures in the Scheduling module and print daily/ weekend schedules as needed.
• Answer all incoming phone calls with proper greeting and manage voicemail promptly.
• Respond to department emails as assigned in rotation.
• Rearranges cases upon request from physicians or department staff for various labs.

Skills

Scheduling

Customer service

Communication

Medical terminology

Anatomy

Education

High School Diploma

2 years related experience

Job description

Position Objective:

Overall responsibility for scheduling surgical/procedural patients’ surgical/procedural procedures achieving 98% accuracy rate.

Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

1. Communicates professionally with physicians, physicians' office staff and co-workers providing excellent customer service skills and works collaboratively with a variety of individuals.
2. Create and schedule patients for surgical /procedural procedures in the appropriate Scheduling module. As needed prints daily OR schedule for the following day as well as weekend schedule.
3. Answers all incoming phone calls with proper greeting 100% of the time. Continuously checks department and individual voicemail throughout the day returning phone messages promptly.
4. Responds to department emails as assigned in department rotation.
5. Rearranges cases upon request of physicians or physicians' staff and/charge nurse of HP OR, ESP OR, Endoscopy, Interventional Radiology and Cardiac Cath lab.

Educational/Experience Requirements:

• High School Diploma or equivalent
• Two years of related work experience with knowledge of medical terminology and anatomy is required

Required License/Certifications:

• None

Working Conditions, Equipment, Physical Demands:

There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.

Physical Demands -

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

Pay Range

$19—$24.93 USD

Luminis Health Benefits Overview:

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
• Benefit offerings based on employment status