Surgical Scheduler

adventhealth; Raleigh (NC); On-site; USD 56,482,000 - 90,922,000; Full time

Benefits offered by this job

Day One Benefits

Paid Time Off

403-B

Parental Leave

Career Development

Well-being Resources

Mental Health Support

Pet Benefits

Job summary

AdventHealth in the United States is seeking an experienced scheduler to coordinate surgical cases and manage facility paperwork. You will obtain demographic, insurance, and clinical information to schedule, cancel, or reschedule events with minimal call transfers.

You will liaise with physicians and hospital staff to prepare the advance surgical schedule, review tentative slots, and keep the calendar up to date. Strong communication and MS Office skills are required.

Qualifications

• 3+ years in a healthcare setting.
• 1+ year of technical experience.
• 1+ Electronic Health Record (EHR) scheduling experience preferred.
• High School diploma or equivalent required.
• CPR certification preferred.

Responsibilities

• Schedule patients for surgery and complete facility paperwork.
• Obtain scheduling, demographic, insurance, and clinical information.
• Schedule, cancel, or reschedule events with minimal call transfers.
• Communicate with physicians and staff to coordinate add-on cases.
• Maintain hospital schedules and assist with staff orientation as needed.

Skills

Effective communication

Interpersonal skills

Documentation accuracy

Multi-tasking

Phone etiquette

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Scheduling software / EHR

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

90 Health Park Dr

City:

Louisville

State:

Colorado

Postal Code:

80027

Job Description:

Schedules patients for surgery and completes facility paperwork. Obtains necessary scheduling, demographic, insurance, and clinical information to schedule, cancel, or reschedule events with minimal call transfers or callbacks. Schedules surgeries with physicians and physician office staff using the method designated by the facility. Calls designated departments with information for add-on cases if patients are not yet admitted to the hospital and prepares and sends reservations for each case scheduled within established timeframes. Responds to multiple inquiries from telephone, intercom, and direct communication regarding scheduling of surgery and the main operating room suite. Prepares the advance surgical schedule, scrutinizes tentative schedules, and contacts Team Leader, Charge Nurse, Admissions, surgeons, etc., reviewing other information that affects administration of the schedule. Maintains hospital schedules through various methods such as calls, faxes, etc. Assists with orientation of staff members as needed. Other duties as assigned. Consistently maintains and improves skills such as telephone etiquette, typing accuracy/speed, and communications.

Knowledge, Skills, and Abilities:

• Ability to communicate appropriately and effectively with patients and their family, hospital staff, nurses, physicians, and other health care professionals [Required]
• Knowledge of commonly used concepts, practices, and procedures in the health care industry [Required]
• Must be able to read, write and speak conversational English [Required]
• Proficient computer skills and knowledge of Microsoft Office [Required]
• Ability to document accurately and concisely [Required]

Education:

• High School Grad or Equiv [Required]

Work Experience:

• 3+ years in a healthcare setting[Required]
• 1+ year of technical experience[Preferred]
• 1+ Electronic Health Record (EHR) scheduling experience[Preferred]

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS)[Preferred]

Physical Requirements:

• (Please click the link below to view work requirements)Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$19.77 - $31.64

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.