Clinical Specialist - Indianapolis

PROCEPT BioRobotics Corporation; Indiana (PA); On-site; USD 97,200 - 118,800; Full time

Job summary

PROCEPT BioRobotics Corporation is seeking a Clinical Specialist to provide product training and clinical education. The role involves ensuring optimal OR workflow and offering in-procedure support, document insights, and collaborate with sales to improve account retention.

The ideal candidate will hold a Bachelor’s degree and have 2–4 years of clinical experience, strong communication skills, and a keen interest in medical devices and robotics.

Qualifications

• 2–4 years clinical experience preferred.
• Ability to achieve clinical proficiency within 60 days post-graduation.
• Strong interest in medical devices and robotics.

Responsibilities

• Deliver product training and clinical education to users.
• Support live procedures and ensure optimal OR workflow.
• Provide in-service and field support.
• Collaborate with Sales for account retention.
• Document customer insights for Marketing and R&D.

Skills

Clinical experience

Communication skills

Analytical thinking

Team collaboration

Medical devices knowledge

Education

Bachelor's degree or equivalent experience

Job description

Company Overview

Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. We put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As we succeed and grow, we improve the quality of life of patients, provide more effective treatment options for surgeons, and uphold the trust of our shareholders. Our focus on people creates evolving career opportunities with continuous growth.

We believe every person matters—every employee, patient, and caregiver. We foster curiosity, ingenuity, and conviction that technology transforms lives. Our live induction program incubates cross‑functional team building, and our management program builds top managers. We believe in giving people their lives back.

Position Overview

The Clinical Specialist will play a critical role in delivering product training, clinical education, and in‑procedure support for PROCEPT Robotic Systems. You will ensure optimal OR workflow and troubleshooting during live cases, provide in‑service education, support installations and software updates, and help drive procedural efficiency across assigned accounts. In addition, you will partner closely with Sales to identify opportunities for utilization growth and account retention.

Day‑to‑Day Responsibilities

• Deliver product training and clinical education to surgeons, staff, and new users.
• Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across assigned accounts.
• Provide in‑service and field support, including installations and software updates.
• Execute procedural scheduling and efficiency improvements to maximize case coverage.
• Partner with Sales to identify opportunities for utilization growth and account retention.
• Collaborate with team members to drive program efficiency and ensure regulatory compliance.
• Support marketing and training events, including physical setup and presentations.
• Document customer insights for Marketing and R&D to inform product and program enhancements.
• Maintain accurate case log files, expenses, and administrative documentation in Salesforce.
• Track surgeon progression through the surgeon pathway, ensuring completion of onboarding and competency milestones.

Success Looks Like

• Regional quota attainment: direct contribution to revenue through utilization growth.
• Operational efficiency: improved scheduling efficiency (e.g., AquaDays).
• Surgeon satisfaction: high satisfaction scores and positive qualitative feedback.
• Clinical outcomes: consistent delivery of safe, high‑quality procedures.
• Surgeon engagement: growth in trained and active surgeons.
• Procedural growth: increase in procedures per account and per surgeon.
• Onboarding progress: completion of onboarding milestones and procedural proficiency.

Required Qualifications

• Bachelor’s degree or equivalent experience.
• 2–4 years clinical experience preferred.
• Strong interest in medical devices and robotics.
• Ability to achieve clinical proficiency such that you can cover a case independently within 60 days post‑graduation of our internal sales training program, Aqua Academy.
• Strong communicator and engaging educator with excellent presentation skills.
• Collaborative team player with a commercially aligned, customer‑focused mindset.
• Ability to influence surgeon adoption and drive procedural growth.
• Hands‑on, adaptable, and willing to execute tactically in the field.
• Analytical thinker with strong attention to detail and problem‑solving skills.

Preferred Qualifications

• Experience with surgical robotics systems.

Travel

Frequent travel is required; ability to travel 75% or greater as necessary.

Pay Range

$108,000 to $108,000.