Surgical & Patient Care Coordinator (Front Desk)

ENT and Allergy Associates of Florida; Florida; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Company paid STD, LTD, Life

401(K)

6 Paid Holidays

PTO

Job summary

ENT and Allergy Associates of Florida is seeking a dedicated Medical Patient Representative with Surgical Coordinating experience for our Jupiter office. This full-time role combines front-desk duties with surgical scheduling, requiring EMR/PM proficiency and the ability to manage multiple tasks in a fast-paced environment.

You will handle insurance verification, patient intake, appointment scheduling, and coordination of surgical procedures, while delivering exceptional patient service and

Qualifications

• Minimum one-year medical office experience.
• Experience with EMR and PM systems.
• Knowledge of medical terminology.
• Ability to prioritize and multitask.

Responsibilities

• Provide superior customer service to patients and guests.
• Answer multi-line phones.
• Greet patients, sign-in, collect insurance information.
• Provide intake/new patient forms and office policies.
• Process co-pays and payments.
• Verify insurance.
• Schedule patient appointments per physician/PA/NP availability.
• Maintain patient records in hard copy and EHR.
• Call patients to remind about appointments and testing.
• Provide patient support and guidance.

Skills

Customer service

Phone etiquette

Communication skills

Bilingual Spanish

Tools

EMR/EHR systems

Job description

ENT and Allergy Associates of Florida is seeking a dedicated Medical Patient Representative with Surgical Coordinating experience for our Jupiter office. This full-time role combines front-desk duties with surgical scheduling, requiring EMR/PM proficiency and the ability to manage multiple tasks in a fast-paced environment.

You will handle insurance verification, patient intake, appointment scheduling, and coordination of surgical procedures, while delivering exceptional patient service and