Surgical Oncology Practice Lead — Ops & Patient Experience

Trinity Health Of New England; Hartford (CT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Great benefits from Day 1

Competitive Salary

Mission based department

Job summary

Trinity Health Of New England Medical Group in Hartford is seeking a Practice Coordinator to lead day-to-day operations at the Surgical Oncology Office. The role partners with the Manager to optimize staff, patient flow, scheduling, and front desk activities.

You will manage HIPAA compliance, oversee front-office processes, payroll support, and onboarding. The position emphasizes teamwork, communication, and efficient office operations in a fast-paced healthcare setting.

Qualifications

• High School Diploma or GED required; Associate Degree preferred.
• 2-3 years of experience in a physician practice or medical office.
• Prior leadership or supervisory experience preferred.
• Knowledge of medical terminology and electronic medical records systems.
• Proficiency with Microsoft Office applications.
• Strong communication, customer service, organizational, and multitasking skills.
• Ability to lead teams, manage priorities, and drive operational efficiency in a fast-paced healthcare environment.

Responsibilities

• Oversee daily practice operations, workflows, and staff performance.
• Coordinate provider and staff schedules to ensure appropriate coverage.
• Support patient satisfaction and address concerns promptly.
• Lead daily huddles and facilitate communication between staff, providers, and management.
• Monitor front-office processes, including registration, insurance verification, referrals, and authorizations.
• Assist with payroll, timecard review, and financial reconciliation activities.
• Ensure timely completion of clinical workflows, forms, and patient communications.
• Maintain compliance with HIPAA, OSHA, and organizational policies.
• Manage office supplies, equipment, facility needs, and staff training requirements.
• Support employee onboarding, coaching, and performance management.

Skills

Leadership

Communication skills

Customer service

Organizational skills

Multitasking

Microsoft Office

Team leadership

Medical terminology

Education

High School Diploma or GED

Associate Degree preferred

Tools

Electronic Medical Records (EMR)

Job description

Trinity Health Of New England Medical Group in Hartford is seeking a Practice Coordinator to lead day-to-day operations at the Surgical Oncology Office. The role partners with the Manager to optimize staff, patient flow, scheduling, and front desk activities.

You will manage HIPAA compliance, oversee front-office processes, payroll support, and onboarding. The position emphasizes teamwork, communication, and efficient office operations in a fast-paced healthcare setting.