Surgical Office Assistant: Patient Access & Scheduling

Owensboro Health; Tell City (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Owensboro Health Medical Group in Tell City is seeking a Front Desk/Registration oriented healthcare teammate to support patient access, scheduling, and basic clinical tasks. You will handle registration, check-out, and patient instruction while maintaining confidentiality and professionalism.

The role emphasizes accurate data entry, coordination with physicians and insurance, and support for patient flow in a fast-paced specialty setting.

Qualifications

• High school diploma or GED preferred.
• ABR-OE credential within 120 days of gaining 24 months of experience in a health care facility under supervision.
• BLS certification within 90 days of employment in this position.

Responsibilities

• Schedules and reschedules appointments and diagnostic testing using computerized scheduling programs.
• Collects and records vital signs.
• Performs basic diagnostic procedures and specimen collection.
• Monitors and communicates changes in patient condition.
• Documents patient care given.
• Maintains equipment and medical supplies, including reordering, stocking, cleaning, and troubleshooting.
• Accepts payments and co-pays and other fees for services during registration.
• May reconcile co-payments and cash receipts at end of shifts.
• Communicates with insurance companies, external agencies, patients, physicians, and team members.
• May communicate with referring facilities regarding patient transfers.
• Arranges for hospital admissions as appropriate.
• Answers internal and external calls; handles patient information according to policies.
• Maintains examination areas.
• Performs patient registration, check-out, pre-certifications, and appointment confirmations.
• Retrieves records and ensures release forms when necessary.
• Enters data into computer databases and verifies accuracy.
• Locates and prepares records for archival/destruction.
• Assists with patient assessments and treatments under supervision.
• Greets patients and provides information.
• Prepares patients for medical procedures.

Skills

Critical thinking

Under supervision

Stress tolerance

Education

High school diploma

Job description

Owensboro Health Medical Group in Tell City is seeking a Front Desk/Registration oriented healthcare teammate to support patient access, scheduling, and basic clinical tasks. You will handle registration, check-out, and patient instruction while maintaining confidentiality and professionalism.

The role emphasizes accurate data entry, coordination with physicians and insurance, and support for patient flow in a fast-paced specialty setting.