Surgical Counselor & Care Coordinator

Eye Health Vision Centers, LLC; Dartmouth, Northern (MA, KY); Hybrid; USD 25,000 - 35,000; Full time

Benefits offered by this job

PTO

Medical

Vision

STD, LTD, LIFE

401K

Job summary

Eye Health Vision Centers, LLC in Dartmouth, MA is seeking a Surgical Counselor / Scribe to provide administrative and scheduling support for all surgical procedures. You will identify patients’ clinical needs, explain options, and help them select products and services based on personal goals, while coordinating financing with providers.

Duties include preparing information packets, scheduling operative and follow-up appointments, reviewing medical history and consent forms, and ensuring

Qualifications

• Experience as Ophthalmic Tech or Medical Assistant. Associate Degree or Bachelor’s Degree preferred.
• Proficient Computer Skills – with background in Excel and Microsoft Word
• Knowledge of Medical Terminology

Responsibilities

• Discusses lens options with patient after the patient has met with the doctor.
• Develop criteria for profiling patients for regular and/or premium services/products
• Develop process to learn about patients and provide information to help with informed decision making
• Meet with patients and discuss their goals, preferences and options and document responses.
• Coordinate discussions with physician and carrier for financing company to finalize decision
• Prepare and provide/send patient information packets
• Schedule surgical appointments and post-operative appointments with patients
• Review medications, medical history form, rights and responsibilities of patient
• Obtain medical clearance for patient for surgery as directed by surgeon
• Review fasting policy for surgical procedure
• Ensure necessary consent forms signed (medical and financial)
• Review patient clinical record to ensure all necessary measurements and testing have been completed
• Verify health insurances and communicate financial responsibility and options with the patient
• Prepare surgical clinical record and all necessary records prior to surgery
• Review operative consent with the patient/family
• Review preoperative and postoperative instructions with the patient/family and answer questions about the operative process
• Arrange transportation services as necessary.
• We offer a generous benefits package.
• PTO
• Medical
• Vision
• STD, LTD, LIFE
• 401K

Skills

Consultative sales skills

Exceptional listening skills

Exceptional Customer Experience

Proactive

Drive for Results

Focus on Efficiency

Teamwork

Celebrates Change

Continues Learning and Improvement

Education

Associate degree

Bachelor’s degree

Tools

Excel

Microsoft Word

Job description

Eye Health Vision Centers, LLC in Dartmouth, MA is seeking a Surgical Counselor / Scribe to provide administrative and scheduling support for all surgical procedures. You will identify patients’ clinical needs, explain options, and help them select products and services based on personal goals, while coordinating financing with providers.

Duties include preparing information packets, scheduling operative and follow-up appointments, reviewing medical history and consent forms, and ensuring