Surgical Coordinator- Oculoplastic

Paylocity; Cumming (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Paylocity is seeking a Surgical Coordinator to assist in surgery scheduling, patient counseling, and completing related forms and certifications.

The role involves greeting patients, screening inquiries, scheduling surgeries with pre/post-op follow ups, and handling financial discussions and documentation with accuracy and professionalism.

Qualifications

• Two years' experience in an ophthalmic practice.
• Proficient in EMR systems.
• Excellent written and verbal communication.
• Professional and ethical standards.
• Strong time management and organizational skills.
• Familiarity with Outlook and Microsoft Office.
• Reliability and dependability.

Responsibilities

• Greet patients promptly and professionally.
• Assist in screening patient calls or walk-ins and answer questions.
• Schedule all office and hospital surgery with pre-op and post-op follow up appointments; prepare consent forms.
• Counsel patients regarding surgery and insurance; initiate financial arrangements when necessary.
• ASC schedules and paperwork are submitted accurately and timely.
• Ledgers are completed accurately and timely.
• De-escalate issues regarding upset or dissatisfied patients.
• Contacts patients and ensures compliance with pre-op orders.
• Inform patients about co-pays, referrals, payment policies and location information.
• Communicate effectively with referring doctors.
• Remain current on staff and physician schedules.
• Manage and prioritize multiple tasks.
• Perform other job-related tasks as assigned.

Skills

Excellent written and verbal comms

Time management

Strong organizational skills

Reliability

Education

High School diploma or equivalent

Tools

Outlook

Microsoft Office

EMR systems

Job description

Description

JOB DESCRIPTION: SURGICAL COORDINATOR

JOB SUMMARY

Assists in surgery scheduling, counseling of patients and completion of associated forms and certifications.

RESPONSIBILITIES

• Greet patients in prompt, professional and personable manner.
• As appropriate, assists in screening patient phone calls or walk-ins and answering patient questions.
• Schedules all office and hospital surgery with pre-op and post-op follow up appointments. Prepares consent forms for patient signature for specific surgical procedures.
• Counsel patients regarding surgery and surgical insurance; both in office and by telephone. Initiates financial arrangements for patients when necessary.
• ASC schedules and paperwork are submitted accurately and in a timely manner.
• Ledgers are completed accurately and in a timely manner.
• De-escalate issues regarding upset or dissatisfied patients.
• Contacts patients and assures their compliance with pre-op orders.
• Professionally inform patients about co-pays, referral, payment policies and location information.
• Communicate effectively and demonstrates professionalism with referring doctors.
• Remain current on staff and physician schedules.
• Manages and prioritizes multiple tasks.
• Performs other job-related tasks as assigned.

QUALIFICATIONS:

• High School graduate or equivalent
• Minimum of two (2) years' experience in an ophthalmic practice.
• Demonstrates high standards of professionalism and ethics.
• Overall knowledge of medical terminology.
• Experience in using Electronic Medical Records (EMR).
• Exhibits good time management skills.
• Committed to ongoing learning.
• Reliability and dependability.
• Strong organizational skills.
• Excellent written and verbal communication skills
• Proficient in Outlook and Microsoft Office.
• Flexibility (may require some early mornings and evenings)