Surgical Coordinator (Financial Counselor) - Full-Time, Day Shift

Cincinnati Eye Institute; MIDDLETOWN (OH); On-site; USD 38,000 - 64,000; Full time

Job summary

Cincinnati Eye Institute in Middletown, OH is seeking a Surgical Coordinator to ensure seamless patient flow from pre-op through post-op, with a focus on finances and scheduling.

The role requires collaboration with ophthalmology staff, coordination of pre-op visits, insurance benefits checks, cost summaries, and timely collection of payments, with flexibility to work extended hours.

Qualifications

• High School diploma or GED required.
• Experience in financial counseling preferred.
• Experience working with insurance preferred.
• Ability to collaborate across clinics and staff.
• Willingness to work over 40 hours and some weekends when needed.

Responsibilities

• Schedule surgery and pre-surgery education; coordinate with facilities.
• Coordinate pre-op appointments with patient and caregiver.
• Check insurance benefits; prepare cost summaries; counsel on finances.
• Counsel patients on Physician Fee and Eye Surgery Center charges.
• Follow up on and collect surgery payments.
• Perform other duties as assigned.

Skills

Team orientation

Patient-focused

Initiative

Flexibility

Communication with all levels

Reliability

Overtime availability

Education

High School diploma or GED

Experience in financial counseling

Experience with insurance processing

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Company: Cincinnati Eye Institute
Job Title: Surgical Coordinator

Department: Ophthalmology
Reports To: Clinic Manager
Location: Middletown, OH

SUMMARY

Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position will require flexibility and a broad knowledge base, with ability to perform any of the below tasks.

• Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities.
• Schedule and coordinate pre-op appointments with the patient and/or the patient’s care giver.
• Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances.
• Counsel patients for Physician Fee and Eye Surgery Center.
• Follow up on and collect surgery payments.
• Other duties as assigned.

QUALIFICATIONS

• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable

EDUCATION AND/OR EXPERIENCE

• High School diploma or GED equivalent is required
• Experience in financial counseling is preferred
• Experience working with insurance is preferred

LICENSES AND CREDENTIALS

• Minimum Required: None
  

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
  

PHYSICAL** REQUIREMENTS**

• This role requires a variety ofphysicalactivities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.