Surgical Coordinator (Financial Counselor) - Full-Time, Day Shift

EyeCare Partners LLC; Cincinnati (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

EyeCare Partners is seeking a Surgical Coordinator in Cincinnati, OH to ensure smooth financial and surgical communication for patients undergoing procedures. You will schedule surgeries, educate patients before surgery, and coordinate with related facilities.

The role requires reviewing insurance benefits, preparing cost summaries, counseling patients on finances, and following up on payments. Strong Excel/Word/Outlook skills and reliability are essential.

Qualifications

• High School diploma or GED is required.
• Experience in financial counseling is preferred.
• Experience working with insurance is preferred.

Responsibilities

• Schedule surgery and pre-surgery education for patients and coordinate with facilities.
• Schedule and coordinate pre-op appointments with patients or caregivers.
• Check patient charts for insurance benefits, prepare cost summaries and counsel patients on finances.
• Counsel patients regarding Physician Fee and Eye Surgery Center.
• Follow up on and collect surgery payments.

Skills

Industry knowledge

Initiative

Adaptability

Team orientation

Professionalism

Communication

Reliability

Flexibility

Weekend availability

Education

High School diploma or GED

Experience in financial counseling

Experience with insurance

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visitwww.eyecare-partners.com.

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visitwww.eyecare-partners.com.

Cincinnati Eye Institute

Job Title: Surgical Coordinator

Department: Ophthalmology

Reports To: Clinic Manager

Location: Cincinnati, OH

SUMMARY

Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities.
• Schedule and coordinate pre-op appointments with the patient and/or the patient’s care giver.
• Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances.
• Counsel patients for Physician Fee and Eye Surgery Center.
• Follow up on and collect surgery payments.
• Other duties as assigned.

QUALIFICATIONS

• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable

EDUCATION AND/OR EXPERIENCE

• High School diploma or GED equivalent is required
• Experience in financial counseling is preferred
• Experience working with insurance is preferred

LICENSES AND CREDENTIALS

• Minimum Required: None

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.