Surgical Coordinator

Crane Center; West Lake Hills (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Crane Center for Transgender Surgery in Austin, TX, is seeking a Surgical Coordinator to manage scheduling of operating rooms, dates, and staff for gender-affirming procedures, while ensuring HIPAA compliance and smooth coordination among patients, surgeons, and clinical teams.

The ideal candidate has 2+ years in surgical scheduling, knowledge of medical terminology and coding, and proficient EMR/Office 365 usage; Spanish language skills preferred.

Qualifications

• Associate or bachelor’s degree in related field preferred.
• Minimum of 2 years’ experience in surgery scheduling required.
• Knowledge of Medical Terminology and Medical Coding required.
• Experience with EMR, MAC, Office 365 and related products.
• Spanish language ability preferred.
• Evidence of strong leadership qualities.
• Excellent interpersonal, operational and organizational skills.
• Ability to work independently with accuracy, detail, and follow-through.

Responsibilities

• Schedule surgical procedures and allocate operating rooms, equipment and staff.
• Coordinate surgery dates with patients, physicians and hospital staff.
• Consider physician priorities and patient needs for scheduling and post-operative appointments.
• Interface with vendors to ensure on-site equipment for procedures.
• Enter notes and special instructions in the EMR.
• Provide accurate information to patients regarding time and location of procedures.
• Respond to scheduling changes/cancellations promptly.
• Resolve conflicts efficiently while maintaining HIPAA confidentiality.
• Perform other duties as assigned.

Skills

Surgery scheduling

Medical terminology

Medical coding

Spanish

Leadership

Interpersonal skills

Organizational skills

Independent work

Education

Related field degree

Tools

EMR

Office 365

Job description

About Crane Center for Transgender Surgery

The Crane Center is a world-renowned Transgender surgical practice, with locations in Greenbrae, California, Boulder, Colorado, and Austin, Texas. We have eight highly specialized surgeons and a multidisciplinary clinical team which allows us to offer all aspects of gender-affirming surgery.

Patient First, and we strive to give employees a work-life balance that allows the company to recruit and retain the best and the brightest.

Surgical Coordinator Role

The Surgical Coordinator is responsible for coordinating all aspects of surgical procedures to ensure smooth and efficient operations. This role involves collaborating with patients, surgeons, and medical staff while managing schedules and ensuring all preoperative requirements are met.

Primary Job Responsibilities

• Schedule surgical procedures, ensuring appropriate allocation of operating rooms, equipment, and staff.
• Coordinate surgery dates with patients, physicians, and hospital staff.
• Consider physician’s priorities, patient and equipment/special needs when scheduling surgical procedures and post-operative appointments.
• Interface with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital-based procedures, including scheduling with contracted providers as indicated.
• Enter notes/special instructions needed for scheduling in the electronic medical record.
• Effectively utilize clinical knowledge when determining if appointment is consistent with the diagnosis/indications specified by the provider.
• Provide accurate, detailed information to patients regarding time and location of scheduled procedure and related appointments.
• Takes appropriate action in responding to questions from patients regarding scheduling changes and/or cancellations in a timely, accurate manner.
• Resolve scheduling conflicts or issues promptly and efficiently.
• Maintain confidentiality and compliance with HIPAA regulations in handling patient information.
• Other duties as assigned.

Required Experience, Education, Abilities, and Skills

• Associate or bachelor’s degree in related field, preferred.
• Minimum of 2 years’ experience in surgery scheduling, required.
• Knowledge of Medical Terminology and Medical Coding, required.
• Experiences with EMR, MAC, Office 365 and other related products.
• Ability to speak, read and write in Spanish, preferred.
• Evidence of strong leadership qualities.
• Demonstrated excellence in interpersonal, operational, and organizational skills.
• Must have the ability to work independently with minimal instructions, multi-task with commitment to accuracy, detail, follow-up and follow-through.