Surgical Coordinator
Our client, a leading academic healthcare organization, is seeking a Surgical Coordinator to join their surgical services team for a 13-week contract with the potential to extend. This person will play a key role in coordinating and scheduling outpatient and applicable inpatient surgical procedures while ensuring a seamless experience for patients, providers, and clinical staff in a fast-paced healthcare environment.
Key Responsibilities
- Coordinate and schedule outpatient and inpatient surgical procedures, pre-operative appointments, and post-operative follow-up visits.
- Communicate with patients, physicians, and clinical staff to ensure timely and accurate scheduling.
- Verify patient insurance coverage and obtain required pre-authorizations for procedures.
- Collect and maintain required patient documentation, including physician orders, clinical information, and scheduling requests.
- Monitor and maintain surgical schedules while proactively identifying and resolving scheduling conflicts.
- Prepare and maintain weekly surgical logs and departmental reports.
- Ensure patient preparation instructions and procedure information are distributed in advance of scheduled procedures.
- Support incoming phone calls, scheduling requests, add-on cases, and patient inquiries.
- Assist with front desk coverage and other administrative responsibilities as needed.
- Maintain accurate patient records while ensuring compliance with organizational policies and procedures.
Qualifications
- High School Diploma or GED required.
- Previous medical scheduling or healthcare administrative experience preferred
- Familiarity with electronic health record systems such as Epic, Meditech, or Athena is a plus.
- Knowledge of insurance and billing processes preferred.
- Strong organizational skills with the ability to manage multiple priorities.
- Excellent communication and customer service skills.
- Strong attention to detail and commitment to accuracy.
- Comfortable working with patients, physicians, and multidisciplinary healthcare teams.
- Able to manage sensitive information with professionalism and confidentiality.
- Strong problem-solving skills with the ability to anticipate scheduling challenges and develop effective solutions.
Compensation
$26.00-$26.50/hr