Surgical Care Navigator

Frantz EyeCare; Naples (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401K

Vacation & Sick time

Employee discounts

Job summary

Frantz EyeCare is a large multi-specialty medical practice in Southwest Florida seeking a full-time coordinator in Naples. The role focuses on educating patients about surgery, presenting all options, closing the sale, and scheduling procedures.

The coordinator also follows up with patients who have financing questions or hesitation and serves as a liaison with referring doctors and their teams. Located in Naples, this role offers benefits such as 401K, vacation and sick time, and employee

Qualifications

• Sales experience is required.
• Exceptional customer service skills.
• Strong attention to detail.
• Independent performer with a professional appearance.
• Able to manage multiple tasks and adhere to set schedules.

Responsibilities

• Educate patients about surgery and review all available options.
• Close the sale and schedule all necessary appointments.
• Perform follow-up communication for patients who delay or have questions about surgery.
• Liaise with referring doctors and their staff for shared patient care.

Skills

Sales experience

Customer service

Attention to detail

Independent performer

Professional appearance

Energetic and punctual

Multitasking

Scheduling

Job description

Frantz EyeCare is a large multi-specialty medical practice in Southwest Florida seeking a full-time coordinator in Naples. The role focuses on educating patients about surgery, presenting all options, closing the sale, and scheduling procedures.

The coordinator also follows up with patients who have financing questions or hesitation and serves as a liaison with referring doctors and their teams. Located in Naples, this role offers benefits such as 401K, vacation and sick time, and employee