Surgery Scheduling Specialist PRN - ENT Clinic

Vanderbilt Health; Nashville (TN); Sur place; USD 25 000 - 29 000; Temps partiel

Résumé du poste

Vanderbilt Health is seeking a part-time Non-Clinical Scheduling Coordinator to support the Otolaryngology team. You will coordinate surgeries with patients, physicians, and the operating room, ensuring efficient workflows and accurate documentation.

You will verify eligibility, obtain precertifications, discuss financial obligations, and monitor schedules to optimize resources. This role supports the Vanderbilt Bill Wilkerson Center with a collaborative, patient‑centered approach.

Qualifications

• Experience coordinating schedules in a clinical setting.
• Familiarity with medical terminology and documentation.
• Ability to verify patient eligibility and discuss financial obligations.
• Coordinate with multiple teams to optimize OR scheduling.

Responsabilités

• Coordinate surgery schedule with patient, physician and operating room.
• Verify patient eligibility and obtain precertifications; discuss financial obligations.
• Obtain precertification or proper insurance approval prior to procedures.
• Forward paperwork for insurance certification to billing and obtain additional documentation as needed.
• Monitor surgery schedule and optimize resources and workflow.
• Other duties as assigned beyond the listed responsibilities.

Connaissances

Patient Scheduling

Documentation

Medical Terminology

Surgery Scheduling

Formation

High School Diploma or GED

Description du poste

Discover Vanderbilt Health

:

With eight hospitals and over 180 clinics, we are the region's largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you'll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization

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OTO Non-Clinical

Job Summary

:

Coordinates with patients, physicians and operating room to schedule surgeries with minimal guidance. Facilitates efficient workflow, supports appropriate use of technology, and fosters effective communication.

Position Hours

:

Monday - Friday

2:30pm - 5pm

PRN (as needed)

Department Summary

:

This role is part of Vanderbilt Bill Wilkerson Center's nationally recognized Otolaryngology team, providing advanced, comprehensive care for patients with a wide range of ear, nose, and throat (ENT) conditions. Working within a multidisciplinary environment, providers collaborate with expert specialists to deliver personalized treatment plans ranging from routine care to highly complex surgical interventions. The practice treats a broad spectrum of ENT disorders, including airway stenosis, allergies, congenital airway abnormalities, ear malformations, facial nerve disorders, facial paralysis, hearing loss, and sinus disorders, ensuring patients receive leading-edge care across all aspects of otolaryngology.

Key Responsibilities

:

• Coordinates surgery schedule with patient, physician and operating room, in support of surgery scheduling function.
• Verifies patient eligibility and coverage for procedure, obtain precertification's, and discuss potential financial obligations with patient.
• Obtains precertification or proper insurance approval prior to surgical procedures.
• Notifies and forwards paperwork for insurance certification to billing office and obtains additional paperwork if needed, for compliance.
• Monitors surgery schedule and ensures optimization of resources and workflow.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

Technical Capabilities

:

• Patient Scheduling (Intermediate): The ability to coordinate and schedule patient appointments, surgeries and other office visits with various computer systems in the hospital or clinic.
• Patient Documentation (Intermediate): The ability to receive and record patient information.
• Medical Terminology & Documentation (Intermediate): The ability to comprehend medical terminology and documentation in an office, or surgical setting.
• Surgery Scheduling (Intermediate): The ability to coordinate and schedule surgeries within various computer systems in the hospital.

Core Accountabilities

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• Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance.
• Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems.
• Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job.
• Team Interaction: Provides guidance to entry level co-workers.

Core Capabilities

:

• Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.
• Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
• Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services:
• Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.
• Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
• Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.
• Ensuring High Quality:
• Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.
• Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
• Managing Resources Effectively :
• Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
• Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.
• Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error.
• Fostering Innovation :
• Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
• Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
• Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Work Experience

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Relevant Work Experience

Experience Level

:

2 years

Education

:

High School Diploma or GED

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.