Surgery Scheduling Specialist — Multisite, Daytime

UPMC; McKeesport (Allegheny County); On-site; USD 40,000 - 52,000; Full time

Job summary

UPMC in McKeesport is seeking a Full-Time Scheduling Coordinator to join the Department of Surgery. You will maintain the surgery schedule, verify pre-op testing, and assist with telephone duties and insurance verification.

The role supports both McKeesport and Monroeville offices with a Monday–Friday 8:00am–4:30pm schedule. Previous scheduling experience is preferred, with responsibility for patient appointments, records, and coordination with clinical staff to prevent cancellations and ensure

Qualifications

• Experience scheduling and coordinating patient appointments.
• Familiarity with medical insurance and pre-authorization processes.
• Strong written and verbal communication skills.

Responsibilities

• Schedule patient appointments utilizing clinic and department calendars.
• Answer incoming calls and manage patient inquiries efficiently.
• Maintain and retrieve patient records as needed.
• Coordinate with nurses, physicians and staff to ensure timely care.
• Assist with insurance verification and billing related tasks.
• Enter data into EPIC/EMR and maintain accuracy.

Skills

Scheduling

EMR systems

Phone etiquette

Customer service

Communication

Education

Bachelor's degree

Medical secretary training

Tools

EPIC EMR

Job description

UPMC in McKeesport is seeking a Full-Time Scheduling Coordinator to join the Department of Surgery. You will maintain the surgery schedule, verify pre-op testing, and assist with telephone duties and insurance verification.

The role supports both McKeesport and Monroeville offices with a Monday–Friday 8:00am–4:30pm schedule. Previous scheduling experience is preferred, with responsibility for patient appointments, records, and coordination with clinical staff to prevent cancellations and ensure