Surgery Scheduler - Weekday Daytime, No Weekends

UPMC; Pittsburgh (Allegheny County); On-site; USD 42,000 - 56,000; Full time

Job summary

UPMC in Pittsburgh is seeking a Surgical Scheduler to coordinate inpatient and outpatient procedures Monday through Friday days, with no weekends or holidays. You will work closely with physicians, OR staff, and office schedulers to ensure smooth case flow.

The role emphasizes organization, communication, and accuracy, with Epic experience a plus. A high school diploma is required; medical assisting training or prior scheduling experience is preferred.

Qualifications

• High school diploma required.
• Completion of a medical assisting program or 2-4 years experience in a medical field.
• Proficiency in medical terminology preferred.
• General knowledge of computer software and practice management databases is essential.
• Knowledge of Epic practice management programs preferred.
• Strong organization, time management and interpersonal skills.
• Tact and diplomacy in dealing with physicians, patients and families.

Responsibilities

• Coordinate and schedule inpatient and outpatient surgical procedures.
• Schedule pre-screening exams, diagnostic testing, postoperative appointments, and surgical cases.
• Work closely with physician offices, OR staff, and hospital personnel to coordinate cases and admissions.
• Serve as a liaison between patients, physicians, and referring offices throughout the surgical scheduling process.
• Provide patients with pre- and postoperative instructions based on service-specific guidelines.
• Respond to patient questions regarding surgery and provide educational materials.
• Obtain necessary pre-certifications and referrals prior to procedures.
• Prepare admission reservations and requisitions, including demographic and insurance information.
• Ensure billing, insurance, consent, and other required information is current and complete.
• Coordinate financial arrangements and pre-payments when applicable.
• Track patient follow-up and maintain information within Epic and other department systems.
• Assist with department meetings, patient education sessions, research data collection, and special projects.
• Partner with the department to troubleshoot scheduling, procedural, and operational needs.

Skills

Organizational skills

Multitasking

Epic experience

Medical terminology

Computer skills

Communication

Education

High school diploma

Medical assisting program

2-4 years medical field experience

Tools

Epic EMR

Job description

UPMC in Pittsburgh is seeking a Surgical Scheduler to coordinate inpatient and outpatient procedures Monday through Friday days, with no weekends or holidays. You will work closely with physicians, OR staff, and office schedulers to ensure smooth case flow.

The role emphasizes organization, communication, and accuracy, with Epic experience a plus. A high school diploma is required; medical assisting training or prior scheduling experience is preferred.