Surgery Scheduler

Urology Centers of Alabama; Homewood (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

The Urology Centers of Alabama is seeking a meticulous Surgery Scheduler to coordinate procedures, admissions, and consults across affiliated hospitals for multiple physicians.

You will manage patient communications, obtain pre-certifications, verify coverage, and handle scheduling details in Allscripts EMR, while ensuring HIPAA compliance and excellent service.

Qualifications

• Must be proficient with electronic medical records such as Allscripts or similar EMR.
• Understanding medical office billing practices is required.
• Advanced ability to operate a multi-line telephone system.
• Excellent interpersonal and communication skills with diverse populations.
• Ability to work independently or in a fast-paced team environment.
• Proficient with office equipment (PCs, Windows, MS Office, EMR, copier, fax) and maintain confidentiality (HIPAA).

Responsibilities

• Schedules surgical procedures, admissions, and consults for physicians at various hospitals.
• Enters surgery and admissions on physicians' personal schedules.
• Obtains precerts, referrals, or authorizations for surgery or admission.
• Verifies insurance coverage and any preexisting conditions.
• Communicates with patients about scheduling and provides instructions.
• Sustains notebook of pending surgeries, consults, and admissions and tracks dates.
• Prepares and enters hospital and surgery charges for assigned physicians.
• Assists other Surgery Schedulers as needed.

Skills

Interpersonal skills

Teamwork

Multi-line telephone

Education

High school diploma or GED

Tools

Allscripts EMR

MS Office

Job description

General Summary

The Surgery Scheduler will schedule all of UCAs surgical procedures with the appropriate hospitals or surgical centers.

Essential Functions

• Schedules surgical procedures, admissions, and consults for one to five physicians or surgeon assistants at various hospitals based on the physicians surgery template.
• Enters surgery & admissions on physicians personal schedule.
• Obtains all precerts, referrals or authorization required for the surgery or admission.
• Verifies insurance coverage & any preexisting conditions.
• Sends H & P prior to admission.
• Contacts patient & advises when surgery or admission is scheduled and provides patient with necessary instructions.
• Maintains notebook with all pending surgery, consults & admissions and tracks by date to ensure all charges are accounted for.
• Prepares & enters into the computer all hospital & surgery charges for assigned physicians.
• Assists other Surgery Schedulers as needed.
• Other duties as assigned.

Physical Demands

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move more than 45 pounds.

Supervisory Requirements

This position will not supervise any other staff members.

Minimum Qualifications

• Must display an understanding of an electronic medical record in Allscripts or similar EHR/EMR.
• Must display a basic understanding of medical business office billing practices.
• Must display an advanced understanding of multi‑line telephone.
• Must show the ability to have excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds.
• Must show the ability to work independently or within a team in a fast‑paced environment.
• Must show proficiency in use of a variety of office equipment including a PC, Windows, MSOffice, EMR system, multi‑line telephone, copier, facsimile machine, etc.
• Must show the ability to maintain confidentiality, including strict adherence to HIPAA and UCA Guidelines.
• Must have a high school diploma or GED equivalent.

Preferred Qualifications

• Previous experience as a surgery scheduler for a physician practice or surgery center.
• Allscripts electronic medical record.

Licensure, Certification, Registration Requirements

None.