Surgery Scheduler: Precise, Patient-First Scheduling

Arkansas Urology; North Little Rock (AR); On-site; USD 22,000 - 30,000; Full time

Job summary

Arkansas Urology in North Little Rock, AR is seeking a Surgery Scheduler to coordinate patient appointments for the designated area in the clinic. This on-site role requires courteous, professional service to patients and providers and accurate completion of the registration process, including copays and demographics.

You will prepare patient profiles and next-day schedules, perform essential front-desk duties, handle calls, scans, and data entry into the practice management system, collect

Qualifications

• High School diploma or GED. 1+ years of surgical or hospital scheduling experience is required.
• Knowledge of medical terminology and familiarity with medical diagnostic procedures, health care billing and authorization is required.
• Must be able to type 40+ wpm and possess strong computer skills.
• Must be highly skilled in verbal communication, problem solving, prioritization and organization.
• Knowledge of HIPPA Confidentiality.

Responsibilities

• Schedule patient appointments for designated area according to Therapy Services protocols.
• Provide courteous, professional and efficient service to patients and providers.
• Complete registration for all patients including collection of copayments and demographics.
• Prepare patient profiles and schedules for next business day and organize by provider.
• Answer phones, screen calls, take messages, pull patient information, copy, fax and file.
• Scan and file documents into electronic patient record.
• Collect demographic and insurance information and update the practice management system.
• Collect co-payments and document on co-pay record.
• Ensure follow-up work is completed timely and relay messages to clinical staff.
• Use insurance contract list protocols to determine scheduling approach.
• Make outgoing calls to reschedule or remind patients of times and required information.
• Call patients who missed appointments to reschedule.
• Schedule follow up appointments as requested.

Skills

Typing 40+ wpm

Verbal communication

Problem solving

Prioritization

Organization

Education

High School diploma or GED

Job description

Arkansas Urology in North Little Rock, AR is seeking a Surgery Scheduler to coordinate patient appointments for the designated area in the clinic. This on-site role requires courteous, professional service to patients and providers and accurate completion of the registration process, including copays and demographics.

You will prepare patient profiles and next-day schedules, perform essential front-desk duties, handle calls, scans, and data entry into the practice management system, collect