Surgery Scheduler & Patient Care Coordinator

Texas Children's Hospital; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Texas Children's Hospital in Austin seeks a Surgery Coordinator to independently schedule surgeries across subspecialties and support provider schedules, ensuring smooth patient flow and outstanding ambulatory care.

You will handle patient registration, document retrieval, patient communications, and coordination from clinic to operating room, while guiding families through the process.

A high school diploma and at least three years in a healthcare setting, preferably ambulatory, are required.

Qualifications

• HS diploma or GED is required.
• 3 years healthcare experience in ambulatory care environment preferred.

Responsibilities

• Schedule Surgeries.
• Establishes and maintains an efficient filing and retrieval system.
• Answers phones professionally and takes accurate messages.
• Performs patient registration procedures.
• Ensures all necessary patient forms are provided for surgery.
• Communicates with patients, staff and providers about arrivals, delays, and processes.
• Alerts clinic staff and providers of changes in surgery schedules.
• Refs patients with insurance/funding concerns to financial counselor.
• Provides daily status of surgical appointments (arrived, cancelled, no-show, rescheduled).
• Assists licensed staff with non-financial inpatient admission tasks as needed.
• Receives completed medical records and follows up with providers for missing records.
• Coordinates date of surgery with patients and families.
• Supports patient throughput from clinic to OR.
• Performs other job-related functions.

Skills

Surgery scheduling

Customer service

Scheduling coordination

Phone communication

Patient flow management

Education

High School diploma or GED

Job description

Texas Children's Hospital in Austin seeks a Surgery Coordinator to independently schedule surgeries across subspecialties and support provider schedules, ensuring smooth patient flow and outstanding ambulatory care.

You will handle patient registration, document retrieval, patient communications, and coordination from clinic to operating room, while guiding families through the process.

A high school diploma and at least three years in a healthcare setting, preferably ambulatory, are required.