Surgery Scheduler Neurosurgery Clinic

Banner Health Corporate; Mesa (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Paid orientation

Flexible schedules

Weekly pay

Pre-tax retirement

Employee Assistance Program

Wellness program

Discount Entertainment tickets

Restaurant/Shopping discounts

Auto Purchase Plan

Job summary

Banner Health seeks a Surgery Scheduler for our Neuroscience Institute in Mesa/ Phoenix area to coordinate elective, urgent, and emergent procedures using a scheduling system. You will enter orders, track charges, and support a busy clinic while providing excellent service to patients and families.

The role requires 2+ years of medical clerical experience, knowledge of medical terminology, and strong organizational and interpersonal skills in a fast-paced environment.

Qualifications

• High school diploma/GED or equivalent working knowledge.
• 2 years medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting.
• Knowledge of medical terminology is required.
• Knowledge of payor contract terms and processes.
• Excellent organizational skills and effective communication and teamwork.

Responsibilities

• Coordinate case times for elective, urgent or emergent surgeries in a computerized scheduling system.
• Verify and review physician privilege status prior to scheduling.
• Acquire authorization numbers and ensure current histories, physicals and lab results.
• Enter physician orders for labs, imaging and other services; schedule and maintain block times.
• Enter patient charges and compile statistical reports for management.
• Act as receptionist and liaison among staff, physicians and patients; handle inquiries and relay information.
• Maintain confidentiality and prepare staff rosters; manage call rosters each month.
• Handle work orders and supply orders; arrange maintenance and equipment logistics.
• Schedule surgeries to ensure smooth workflow with minimal supervision in stressful situations.

Skills

Medical terminology

Clerical experience

Scheduling software

Communication skills

Teamwork

Education

High school diploma/GED

Tools

Computerized scheduling system

Job description

Primary City/State: Mesa, Arizona Department Name: Banner Staffing Services‑AZ Work Shift: Day Job Category: Administrative Services

The academic medicine difference. At the center of Banner – University Medicine is patient care, research, and teaching. Join a nationally recognized health care leader and experience the future of medicine today.

This position is in our high-volume Neuroscience Institute where 19 providers with 8 specialties provide the most advanced care for conditions impacting the brain. Our expert neurologists are improving care and research for many conditions including stroke, epilepsy, multiple sclerosis and brain injury. Our skilled neurosurgeons provide cutting edge therapies for complex conditions such as brain aneurysms, epilepsy, spinal disorders and many other conditions. As a Surgery Scheduler in this clinic, you will be part of our in-clinic support staff and assist with clinic workload, and surgery scheduling. You will be part of a team that ensures clean claims and excellent customer service, to our patients, and external customers, to meet and exceed organizational initiatives, and clinic level, key performance indicators. Surgery scheduling experience required for this staffing position.

Location: 755 E McDowell Rd, 2nd Floor, Phoenix

Schedule: Mon-Fri 8am 4:30pm, would consider less days/hours based on availability.

Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are a great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health. As a valued and respected BSS Staffing Services team member, you will enjoy:

• Competitive wages
• Paid orientation
• Flexible Schedules (select positions)
• Fewer Shifts Cancelled
• Weekly pay 403(b)
• Pre-tax retirement
• Employee Assistance Program
• Employee wellness program
• Discount Entertainment tickets
• Restaurant/Shopping discounts
• Auto Purchase Plan
• Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered.

Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required.

POSITION SUMMARY

This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.

CORE FUNCTIONS

1. Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information. May acquire and maintain physician preference information and staff roster.
2. Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of the procedure, when necessary.
3. Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases.
4. Enters physician’s orders for lab, blood bank, medical imaging, and cardiology. Enters results of diagnostic tests, patient registration information and patient charges. Compiles data and prepares statistical reports for management.
5. Conducts charge management audits for assigned area. Reconciles charge packet information with the audit. Identifies missed or incorrect charges and corrects when appropriate.
6. Acts as a receptionist to assigned unit; answers phones, relays message. Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures. Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month.
7. Enters facility work orders and supply orders when required by assigned department. Requests repairs/maintenance for business machines in the department. Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.
8. This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology is required. Also requires knowledge of payor contract terms and processes. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamworking skills and the ability to meet deadlines and productivity standards. The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems. Must possess the ability to maintain accurate statistical records, gather data, and produce reports.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans

Our organization supports a drug‑free work environment. Privacy Policy: Privacy Policy Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit‑eligible positions. Please visit our Benefits Guide for more information. EEO/Disabled/Veterans Banner Health supports a drug‑free work environment.