Administrative Medical Assistant Neurosurgery Clinic

Banner Health Corporate; Mesa (AZ); On-site; USD 24,797,000 - 33,062,000; Part time

Benefits offered by this job

Competitive wages

Weekly pay

403(b) Pre-tax retirement

Employee wellness program

Restaurant/Shopping discounts

Job summary

Banner Health is seeking an Administrative Medical Assistant to support the care team in a high-volume Neuroscience Institute clinic in Mesa, AZ. You will manage administrative duties, use the EHR system for patient information, and help ensure timely care and excellent customer service for patients and external customers.

The role requires medical office experience, a Medical Assisting Program, and CMA/BLS certification.

Qualifications

• High school diploma or GED.
• Accredited Medical Assisting Program completion.
• Medical Assistant Certification required; 12 months to obtain if not on hire.
• BLS certification required; strong computer and communication skills.

Responsibilities

• Perform administrative tasks to support care team.
• Use EHR to review patient information and document care gaps.
• Coordinate with care team to meet performance metrics.
• Provide direct patient contact and maintain professional communication.

Skills

EHR proficiency

Medical terminology

Customer service

Interpersonal skills

multitasking

Education

Medical Assisting Program

High School Diploma

Medical Assistant Certification

Tools

EPIC EMR

Microsoft Office

Billing software

Job description

Primary City/State: Mesa, Arizona Department Name: Banner Staffing Services-AZ Work Shift: Day Job Category: Clinical Care The academic medicine difference. At the center of Banner – University Medicine is patient care, research, and teaching. Join a nationally recognized health care leader and experience the future of medicine today. This position is in our high-volume Neuroscience Institute where 19 providers with 8 specialties provide the most advanced care for conditions impacting the brain. Our expert neurologists are improving care and research for many conditions including stroke, epilepsy, multiple sclerosis and brain injury. Our skilled neurosurgeons provide cutting edge therapies for complex conditions such as brain aneurysms, epilepsy, spinal disorders and many other conditions. As an Administrative Medical Assistant in this clinic, you will be part of our in-clinic support staff and assist with clinic workload, and administrative tasks. You will be part of a team that ensures clean claims and excellent customer service, to our patients, and external customers, to meet and exceed organizational initiatives, and clinic level, key performance indicators. Medical office experience required for this staffing position. Location: 755 E McDowell Rd, 2nd Floor, Phoenix Schedule: Mon-Fri 8am 430pm, would consider less days/hours based on availability.

Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.

As a valued and respected BSS Staffing Services team member, you will enjoy:

• Competitive wages Paid orientation Flexible Schedules (select positions) Fewer Shifts Cancelled Weekly pay 403(b) Pre-tax retirement Employee Assistance Program Employee wellness program Discount Entertainment tickets Restaurant/Shopping discounts Auto Purchase Plan
• Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered.

Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required.

POSITION SUMMARY This position is responsible for performing administrative tasks (indirect care) that support the care team in providing direct medical care. This position utilizes the Electronic Health Record (EHR) and external resources or tools to provide a complete assessment of the patient’s health status, which includes identifying care gaps prior to the patient encounter. This position utilizes specialized knowledge, judgment and communication skills to assure that patients get the indicated care when and where they need and want it, in a culturally and linguistically appropriate manner. Patient contact via telephone is a critical component of this position, highlighting the medical background and communication skills necessary.

CORE FUNCTIONS

• 1. Performs chart review to ensure coordinated patient care.
• 2. Utilizes evidence based guidelines when identifying care gaps for preventative and maintenance care. Utilizes standing orders as appropriate.
• 3. Utilizes EHR to obtain medical information when communicating with the patient or medical care team regarding respective preventative care, chronic care, specific medications, high risk patients, and those not seen recently in the clinic.
• 4. Collaborates with care team to meet expected performance metrics and clinical quality measures. Identifies areas for improvement based on results of clinical performance where applicable.
• 5. Maintains clinical skills and provides direct patient care on an as needed basis. Completes all necessary on-boarding/orientation activities, including simulation training, as needed or directed. Participates in Annual Clinical Education Days (ACED), as needed or directed.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge.
• Knowledge as normally obtained through graduation from an Accredited Medical Assisting Program.
• Completion of an approved medical assistant training program as defined by state regulations.
• Medical Assistant Certification is required.
• If certification is not in hand at the time of hire, individuals will have 12 months from date of hire to obtain certification.
• Certification for BLS is required.
• Requires strong computer skills, including the ability to work with medical software.
• Requires exceptional interpersonal and communication skills.
• Requires the ability to manage multiple changing priorities in an effective and organized fashion.

PREFERRED QUALIFICATIONS

• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.
• Additional related education and/or experience preferred.

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We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.

EEO/Disabled/Veterans

Banner Health supports a drug-free work environment.

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