Surgery Scheduler IV- HOSC

Penn State Health; Hershey (PA); On-site; USD 60,000 - 90,000; Full time

Job summary

Penn State Health in Hershey is seeking a Lead Surgery Scheduler for the Hershey Outpatient Surgical Center to manage scheduling of surgical cases, pre-operative tests, and related procedures. The role includes coaching staff, supporting interview processes, and ensuring smooth OR flow.

A high school diploma and at least three years of medical scheduling experience are required, with preferred supervisory experience and surgical charge coordination.

Qualifications

• High School Diploma or equivalent.
• Three (3) years relevant experience- Medical Scheduling.

Responsibilities

• Schedule surgical cases, pre-operative tests, and related procedures for the assigned area.
• Train and coach scheduling staff; assist with new processes and resources.
• Assist with interview processes, staff scheduling, and disciplinary issues as needed.
• Coordinate OR desk activities and ensure smooth flow of cases to the OR.
• Collaborate with billing for accurate charge capture and follow-up on any issues.

Skills

Medical scheduling

Education

High School Diploma or equivalent

Job description

Lead Surgery Scheduler - Hershey Outpatient Surgical Center

Invest in Your Future and Theirs: Beginning January 1, 2027, eligible full-time Penn State Health employees receive a 50% Penn State tuition discount for themselves and eligible dependents, including a spouse and children. The discount applies at Penn State University Park, Commonwealth Campuses, World Campus, and Penn College of Technology.

Location: US:PA: Hershey
Work Type:Full Time
FTE:1.00
Shift:Day

SUMMARY OF POSITION:

Serves each patient with the highest quality scheduling experience in every interaction every day. Responsible for the scheduling of patient visits, pre-operative and/or diagnostic tests, and procedures for assigned area of responsibility. Supports the scheduling staff with guidance in day to day questions and scheduling concerns. Provides coaching and training of staff and input into new processes. Assists with the interview process, staff scheduling, and disciplinary issues as necessary.

ESSENTIAL DUTIES: The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Surgical Scheduling including surgical cases, endoscopy, pain management and infusions done in our OISU unit, this also includes any necessary follow up with the surgeons office that may be needed. This includes scheduling cases within defined parameters and block time.
• Training new schedulers has been an on- going job responsibility of this role, which includes two new schedulers to PSHSJ. Ensuring new schedulers have the necessary resources for successful scheduling of surgical cases. This includes updating resources as needed.
• Assist OR Business Manager with surgical charge capture and follow through. Review implants from surgical cases and correspond with surgical staff when errors are found. Constant communication with Billing to appropriate bill patients for surgical procedures.
• Working effortlessly to ensure a smooth flow to the OR and cases are scheduled accurately and appropriately. Which includes a large amount of correspondence and communication with surgical offices. Daily oversight of surgical schedule and adjustments to best meet the needs of the OR.
• Cover OR Desk as need arrives which includes coordinating all activities of the OR desk.

MINIMUM QUALIFICATION(S):

• High School Diploma or equivalent
• Three (3) years relevant experience- Medical Scheduling

PREFERRED QUALIFICATION(S):

• Past supervisory experience within the medical field preferred.
• Surgical charge experience and proven track record of coordinating surgical schedules preferred.

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH CORPORATION?

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.

Within Penn State Health's Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.

YOU TAKE CARE OF THEM. WE'll TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employerand does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.

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