Surgery Scheduler - Gastro

Trinity Health Corp.; Grand Rapids (MI); Vor Ort; USD 36.000 - 54.000; Vollzeit

Zusammenfassung

Trinity Health Corp. is seeking a Surgery Scheduler for an on-site role in Grand Rapids, MI. The position involves gathering demographic, financial and insurance information to set up patient tests and procedures, including minimal clinical details. You will validate medical necessity for certain cases and help ensure billing compliance with signed orders.

The role emphasizes accurate scheduling, patient communication, and coordination with clinical staff to maintain a smooth patient experience.

Qualifikationen

• Must understand medical terminology and basic data entry procedures.
• Experience scheduling patients in a hospital/clinic setting is preferred.
• Healthcare environment familiarity is advantageous.

Aufgaben

• Authenticate patient identity and collect demographic/insurance data during scheduling.
• Create appointments for tests and procedures with accurate order verification.
• Coordinate with physicians and staff; ensure Medicare/ payer guidelines for screening.
• Provide patient instructions and handle printing/mailed itineraries when needed.

Kenntnisse

Medical terminology

Data entry

Scheduling

Patient scheduling

Ausbildung

High school diploma

Associate's degree

Jobbeschreibung

Description

Surgery Scheduler - This is required to work on site, not a remote position. The Scheduling Representative obtains demographic, financial and insurance information in the process of appointment making for patient tests and procedures. Obtains minimal clinical information; up to and including diagnosis and procedures to create an appointment. Provides instructions to the patient on the test preparation and will print and mail patient itineraries if lead time is sufficient. Validates Medical Necessity (LMRP/LCD review) of Medicare and Non-Medicare cases for non-complex outpatient diagnostic testing to ensure financial clearance. Ensures billing compliance by obtaining and processing signed physician orders to ensure clinical documentation for care delivery.

Employment Type

Full time

Shift

Day Shift

Description

Surgery Scheduler - This is required to work on site, not a remote position. The Scheduling Representative obtains demographic, financial and insurance information in the process of appointment making for patient tests and procedures. Obtains minimal clinical information; up to and including diagnosis and procedures to create an appointment. Provides instructions to the patient on the test preparation and will print and mail patient itineraries if lead time is sufficient. Validates Medical Necessity (LMRP/LCD review) of Medicare and Non-Medicare cases for non-complex outpatient diagnostic testing to ensure financial clearance. Ensures billing compliance by obtaining and processing signed physician orders to ensure clinical documentation for care delivery.

Essential Functions

• Ensures patient safety by authenticating patient identity throughout all essential functions.
• Performs activities that relate to patient scheduling, documenting demographic and insurance information to identify and make appointment for correct patient; initiates the physician order verification process.
• Initiates Medical Necessity screening for non-complex diagnostic services according to Medicare and other payer guidelines. Familiar with and can access LMRP/LCD/NCD documentation. Disseminates the patient information, and support coverage of other intra-departmental functions. Contacts physicians/office staff for clarification, if cases require clarification of diagnosis and/or test(s)/procedure(s).
• Determines proper scheduling requirements and/or limitations for non-complex outpatient diagnostic testing. Per clinical unit protocol and instruction colleague utilizes correct equipment, room resource and staffing allocation for accuracy and to ensure a great customer experience.

Minimum Qualifications

• High school diploma required. Associate's Degree or an equivalent combination of education and experience preferred.
• Must possess a working knowledge of medical terminology, and data entry skills (50-60 keystrokes per minutes), as normally obtained through a high school diploma and/or associate degree or an equivalent combination of education and experience.
• Past work experience of at least (1) years within a physician office, hospital or clinic environment, performing patient scheduling. Experience surgery scheduling highly desired.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.