Surgery Scheduler

Advanced Pain Care, Inc.; Killeen (TX); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Advanced Pain Care, Inc. in Texas is seeking a dedicated Surgery Scheduler responsible for coordinating the full scheduling cycle for surgeries and in-office procedures, follow-up appointments and medical clearance.

The role requires confirming patient details, reviewing pre-op instructions, verifying insurance, and maintaining accurate records, while delivering excellent patient service and working closely with physicians and staff.

Qualifikationen

• Requires a high school diploma or equivalent; one year of prior surgery scheduling experience preferred.
• Knowledge of EMRs, insurance verification, medical terminology and surgical procedures is required.
• Outstanding customer service and communication skills are essential.

Aufgaben

• Schedules patients for surgery and completes necessary paperwork
• Confirms patient demographics, surgery date/time, and medical diagnosis
• Reviews pre-op instructions including meds, allergies, labs, and health history
• Gathers insurance information to confirm coverage and benefits
• Ensures all paperwork, including consent forms, is on file
• Handles incoming calls regarding surgery
• Schedules follow-up appointments and health assessments
• Monitors schedule and coordinates with physicians
• Coordinates medical clearance when needed
• Maintains regular, predictable attendance
• Adheres to Advanced Pain Care policies
• Performs other duties as assigned

Kenntnisse

Clear communication

Attention to detail

Organization & prioritization

Patient confidentiality

EMR knowledge

Insurance verification

Medical terminology

CPT codes knowledge

Ausbildung

High school diploma

Jobbeschreibung

Job Summary

The Surgery Scheduler is responsible for all aspects of the surgical scheduling process, including surgeries, in-office procedures, follow up appointments and appropriate medical clearance.

Duties and Responsibilities

1. Schedules patients for surgery and completes necessary paperwork
2. Confirms patient demographics , surgery date and time and medical diagnosis
3. Reviews instructions with patients prior to surgeries, including medications, allergies, labs, health history, pre-op and post-op treatment plans
4. Gathers insurance information to confirm coverage and benefits
5. Ensures all paperwork is complete and on file for patients’ surgeries, including consent forms
6. Answers and responds to all incoming telephone inquiries regarding surgery
7. Schedules patients for follow-up appointments and other health assessments
8. Monitors surgery schedule and works directly with physicians to coordinate appointments
9. Coordinates medical clearance when necessary
10. Has regular and predictable attendance
11. Adheres to all Advanced Pain Care policies and procedures
12. Completes other duties as assigned

Knowledge, Skills and Abilities

• Clear and precise communication
• Accuracy and attention to detail
• Effectively manages day by organizing and prioritizing
• Applies tactful principles and practices of dealing with the public
• Practices safety habits
• Protects patient information and maintains confidentiality
• Knowledge of general medical terminology, CPT codes, medical insurance and managed care
• Knowledge of insurance verification and surgical procedures
• Computer and EMR knowledge
• Strong written and verbal communication skills
• Excellent interpersonal/customer service skills
• High degree of professionalism, tact and diplomacy
• Works independently

Requirements

Qualifications

Requires a high school diploma or equivalent; one year of prior surgery scheduling experience in a healthcare setting highly preferred.

Knowledge of Electronic Medical Records, insurance verification, medical terminology and surgical procedures. Outstanding customer service and communication skills a must.

Working Conditions

Environmental Conditions:

• Medical Office environment

Physical Conditions:

• Must be able to work as scheduled- typically Monday thru Friday 8:00am-5:00pm
• Must be able to sit and/or stand for prolonged period of time
• Duties involve moving materials, weighing up to 30 lbs.
• Required eye-hand coordination and manual dexterity sufficient to operate office equipment, etc.

Supervision Reports to Scheduling Manager