Surgery Scheduler, Float - Urology (Westwood)

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare institution in Los Angeles is seeking a Surgery Scheduler to provide exceptional patient care and administrative support in department clinics. The role involves scheduling appointments, managing medical records, and ensuring effective communication with patients and healthcare professionals. Candidates should possess strong knowledge of medical terminology and computer skills, with the ability to work flexibly across various clinics.

Qualifications

• Demonstrated basic knowledge of cancer treatment.
• Ability to communicate effectively with medical personnel.
• Fluent in Spanish preferred.

Responsibilities

• Provide high quality front desk patient care support.
• Schedule clinic appointments and confirm them.
• Assist with obtaining insurance pre-certifications.

Skills

Knowledge of medical terminology

Computer skills

Communication skills

Ability to prioritize assignments

Typing skills

Knowledge of cancer treatment

Ability to establish relationships

Education

Bachelor's degree

Tools

University's Electronic Medical Record System

Job description

Description

As a Surgery Scheduler, responsibilities include providing high quality front desk patient care support in department clinics. Duties include, but are not limited to, answering, screening and responding to patient phone calls, checking patients in/out, scheduling clinic appointments, confirming clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, filing, assisting with obtaining insurance pre-certifications and referral authorizations, processing requests for medical records, medication refill requests, and assisting with processing disability and return-to-work forms for patients. You will travel and work at other Urology department clinics throughout the community as assigned by the supervisor for coverage. Other duties, as assigned.

Salary Range: $29.42 - $42.14 hourly

Qualifications

Required:

• Demonstrated basic knowledge of cancer treatment
• Knowledge of medical terminology, particularly urology.
• Demonstrated basic knowledge of cancer treatment. General knowledge of third party insurances, government programs and other insurance agencies for purposes of assigning financial class codes and obtaining any necessary authorizations for treatment.
• Ability to research medical diagnosis and procedure codes in CPT Code book and ICD-9_CM code book.
• Demonstrated computer skills including word-processing, use of spreadsheets and data entry
• Ability to understand and correctly use technical terminology, correctly identify and extract data from hospital records, enter data on flow sheets or in computer and maintain study records
• Ability to communicate effectively with medical, nursing and administrative personnel, regulatory agencies and study sponsors, both verbally and via written reports and memos
• Knowledge of University's Electronic Medical Record System
• Skill and experience in composing clear and understandable written memos and reports using correct grammar
• Skill in prioritizing assignments to complete work in a timely and accurate manner.
• Knowledge of UCLA School of Medicine and hospital nursing processes.
• Skill in communicating with patients, families and referring physicians with diplomacy.
• Ability to establish and maintain cooperative working relationships with physicians, residents, research associates, fellows, students and staff, as well as outside granting agencies.
• Superior typing skills to prepare correspondence, reports and other written materials with speed and accuracy
• Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload.
• Ability to work flexible hours and travel to department clinics, as assigned.

Preferred:

• Fluent in Spanish
• Bachelor's degree