Surgery scheduler - coordinator

Ali Namazie, MD, FACS; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Ali Namazie, MD, FACS, in Los Angeles is seeking a Surgery Coordinator to manage outpatient procedures, ensure smooth operations and strong patient care. You will coordinate scheduling, preop assessments, postoperative follow-ups, and administrative tasks in a fast-paced ENT and cosmetic practice.

Ideal candidates have at least 2 years in clinical or surgical settings, knowledge of medical terminology, and strong organizational and communication skills to support physicians, nurses, and

Qualifications

• Education: degree in healthcare or related field preferred.
• Certifications: MA certificate required.
• Experience: at least 2 years in a clinical or surgical setting.
• Knowledge: understanding of medical terminology and healthcare systems.
• Otolaryngology and/or facial plastic surgery experience preferred.

Responsibilities

• Oversee the entire surgical process, including scheduling and coordination.
• Coordinate preoperative assessments and postoperative follow-ups with surgeon, nurses, anesthesiologists, and staff.
• Act as main patient contact; explain pre/post-operative instructions and address concerns.
• Manage patient records, verify insurance coverage and authorizations, determine reimbursement, and prepare bills.
• Prepare consents, collect copays/co-insurances, and maintain surgical logs.
• Ensure surgical rooms are prepared with equipment and supplies, maintaining sterile environments.
• Coordinate with insurers and third-party reviewers to confirm coverage and length of stay.
• Handle scheduling conflicts, emergency surgeries and changes in plans.
• For cosmetic services: obtain consents, collect charges, and take pre/post photos with authorization.

Skills

Medical knowledge

Organizational skills

Communication skills

Attention to detail

Problem-solving

Customer service orientation

Education

Healthcare degree preferred

MA certification required

Job description

Job Description

The Surgery Coordinator manages and coordinates all aspects of outpatient surgical procedures, ensuring smooth operations, patient care, and administrative efficiency.

Key Responsibilities

Responsible for overseeing the entire surgical process. Duties include:Scheduling and Coordination: Organizing surgical procedures, preoperative assessments, and postoperative follow-ups in collaboration with the surgeon, nurses, anesthesiologists, and administrative staffat selective surgical centers and in-office.

Patient Interaction: Acting as the main point of contact for patients, explaining preoperative and post-operative instructions, addressing concerns, and ensuring patient satisfaction.

Administrative Tasks: Managing patient records, verifying insurance coverage and authorizations, determining reimbursement, patient liability, preparing consents for treatment, collecting copays/co-insurances, preparing bills, maintaining surgical logs. For cosmetic services: obtaining consents, collecting charges, taking pre and post photos (with appropriate patient authorization)

Clinical Support: Ensuring surgical rooms are prepared with necessary equipment and supplies, maintaining sterile environments, and reporting any equipment/supplies issues.

Communication and Liaison: Coordinating with insurance companies, managed care organizations, and other third-party reviewers to confirm procedure coverage and length of stay (if any)

Problem-Solving: Handling scheduling conflicts, emergency surgeries, and unexpected changes in surgical plans

Required Skills and Competencies

Medical Knowledge: Understanding of surgical procedures, medical terminology, and hospital protocols. Otolaryngology and/or facial plastic surgery preferred.

Organizational Skills: Ability to manage multiple schedules, appointments, and administrative tasks efficiently.

Communication Skills: Strong interpersonal skills to interact with patients, families, and medical staff.

Attention to Detail: Accuracy in handling records, insurance verification, estimating service charges, and surgical documentation. Maintaining detailed records of all communication and transactions.

Problem-Solving and Adaptability: Ability to work under pressure in a fast-paced environment.

Customer Service Orientation: Ensuring a positive patient experience throughout the surgical process.

Qualifications and Experience

Education: A degree in healthcare or a related field preferredCertifications: A certificate from an accredited Medical Assistant (MA) institution requiredExperience: at least 2 years in a clinical or surgical setting, with familiarity in patient care, medical terminology, and healthcare systems

Work Environment and administrative responsibilities

• Work is at an Otolaryngology (ENT) and Cosmetic surgery private outpatient medical practice.


• Administrative responsibilities: Supports office administrative functions, such as answering calls, scheduling appointments., collecting funds.


• Clinical administrative duties: conducting regular clinical supplies inventory and ordering supplies as needed, calling in prescriptions, ordering ancillary services as requested by physician.


• Clinical duties: perform back-end functions to assist physician with in-office procedures and perform allergy tests as needed.

Company Description

Medical office with one physicians: Otolaryngology/ Facial & Cosmetic Surgeon, and Internal medicine specialty physicians. Private practice with excellent clientele and work environment. Most patients are referrals from community physicians, non-HMO cases but the office accepts most PPO insurances. There is a high volume of daily phone calls for appointments, in general it is a fast pace work environment.

Company Description

Medical office with one physicians: Otolaryngology/ Facial & Cosmetic Surgeon, and Internal medicine specialty physicians. Private practice with excellent clientele and work environment. Most patients are referrals from community physicians, non-HMO cases but the office accepts most PPO insurances. There is a high volume of daily phone calls for appointments, in general it is a fast pace work environment.