Surgery Scheduler Colorectal Surgery

Banner Health Corporate; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Banner University Medical Center-Phoenix is seeking a Surgery Scheduler for the Colorectal Surgery Clinic. You will schedule clinic and hospital/OR procedures, coordinate with providers, and ensure all clearances are met before surgery. This role supports patient experience and efficient operating room flow.

Schedule is Mon-Fri 8:00-4:30. No travel required. The ideal candidate has medical clerical experience, strong organizational and communication skills, and proficiency with computerized

Qualifications

• 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling.
• Knowledge of medical terminology.
• Knowledge of payor contract terms and processes.
• Excellent organizational and communication skills.
• Effective teamwork and ability to meet deadlines.

Responsibilities

• Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system.
• Verifies and reviews physician privilege status prior to scheduling and maintains log of current privileges.
• Types and prints physician orders; schedules and maintains block time and releases.
• Enters physician orders for labs, imaging, and other tests; enters patient charges and compiles data for reports.
• Performs charge management audits and corrects missed charges.
• Acts as a receptionist for the unit: answers phones, greets patients, and relays information to staff; maintains confidentiality.
• Schedules surgeries and procedures and maintains smooth workflow with minimal supervision in stressful situations.

Skills

Medical terminology

Organizational skills

Communication skills

Teamwork

Education

High school diploma or GED

Tools

Computerized scheduling systems

Word processing

Spreadsheet software

Job description

Primary City/State: Phoenix, Arizona Department Name: Colorectal Surgery-Clinic Work Shift: Day Job Category: Administrative Services

The academic medicine difference. At the center of Banner – University Medicine is patient care, research, and teaching. Join a nationally recognized health care leader and experience the future of medicine today.

Banner University Medical Center-Phoenix is a medical group practice located in Phoenix, AZ that specializes in Colorectal Surgery.

As a Surgery Scheduler for the Colorectal Surgery Clinic you will be responsible for scheduling clinic and hospital/OR procedures, working with patients to ensure the best patient experience. You will also work directly with Providers to ensure all clearances and requirements are met prior to surgery. You'll work collectively with a dedicated group of healthcare professionals to ensure patients have a positive experience.

Schedule: Mon‑Fri 8:00‑4:30. May also assist in general surgery clinics as backup, no travel required.

University Medical Center Phoenix is a nationally recognized academic medical center. The world‑class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine – Phoenix. Additionally, the campus responsibilities include fully integrated multi‑specialty and sub‑specialty clinics and has operations in multiple locations spanning across the Phoenix metropolitan city.

POSITION SUMMARY

This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.

CORE FUNCTIONS

1. Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information. May acquire and maintain physician preference information and staff roster.
2. Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of the procedure, when necessary.
3. Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases.
4. Enters physician’s orders for lab, blood bank, medical imaging, and cardiology. Enters results of diagnostic tests, patient registration information and patient charges. Compiles data and prepares statistical reports for management.
5. Conducts charge management audits for assigned area. Reconciles charge packet information with the audit. Identifies missed or incorrect charges and corrects when appropriate.
6. Acts as a receptionist to assigned unit; answers phones, relays message. Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures. Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month.
7. Enters facility work orders and supply orders when required by assigned department. Requests repairs/maintenance for business machines in the department. Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.
8. This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge.
• Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting.
• Knowledge of medical terminology is required.
• Also requires knowledge of payor contract terms and processes.
• Must possess excellent organizational skills, as well as effective human relations and communication skills.
• Requires effective teamworking skills and the ability to meet deadlines and productivity standards.
• The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems.
• Must possess the ability to maintain accurate statistical records, gather data, and produce reports.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans

Banner Health supports a drug‑free work environment.

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit‑eligible positions. Please visit our Benefits Guide for more information.