Surgery Scheduler TOCA Orthopedics

Banner Medical Group; United States; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Banner Health is seeking a Surgery Scheduler to coordinate elective surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The role includes entering patient charges, orders, and compiling statistics for management, while serving as a liaison among staff, physicians and patients.

The position requires a high school diploma or GED and 2 years of medical clerical experience in hospital central scheduling or physician office scheduling, with knowledge of medical

Qualifications

• High school diploma/GED or equivalent working knowledge.
• 2 years of medical clerical experience; preferably in hospital central scheduling or physician office scheduling.
• Knowledge of medical terminology.
• Knowledge of payor contract terms and processes.
• Excellent organizational, human relations and communication skills.
• Ability to maintain accurate statistical records, data and reports.

Responsibilities

• Schedules surgical, cardiovascular or obstetrical procedures in a computerized scheduling system.
• Enters patient charges, orders, and pertinent information into the system and compiles/statistical reports to management.
• Acts as liaison among staff, physicians and patient families.
• Answers phones, greets patients and directs inquiries about policies and procedures.
• Handles office duties such as minutes and staff call rosters.

Skills

Medical terminology

Organizational skills

Communication skills

Word processing

Spreadsheet skills

Computerized scheduling systems

Payor contract knowledge

Education

High school diploma/GED

Tools

Computerized scheduling systems

Job description

Primary City/State: Phoenix, Arizona
Department Name: Sports Medicine Surgery-Clin
Work Shift: Day
Job Category: Administrative Services

Banner Health is proud to be recognized on Forbes list of America’s Dream Employers 2027 for the third consecutive year. This recognition highlights our commitment to supporting team members through comprehensive benefits, opportunities for both personal and professional growth, inclusive and empowering work environments, and resources that promote a healthy work-life balance.

Banner Health ranked 56 out of the 500 companies made the list. TOCA at Banner Health has built a reputation for excellence in Arizona for 70 years as the first and foremost orthopedic group. Our Nationally and Internationally recognized orthopedic physicians and surgeons use the most advanced, proven technologies for the best recovery possible. We are the forefront of the Integrated Service Model and committed to continually improving our delivery of orthopedic care to meet the needs of our patients. Our board certified and fellow trained physicians specialize in: fracture care, joint replacement, sports medicine, physical therapy, digital x-ray, and more. We are also honored to be the official team physicians and orthopedic surgeons for Arizona State University.

As a Surgery Schedueler you will work alongside healthcare professionals who are dedicated to delivering an exceptional patient experience.

Our clinic offers a welcoming, patient-focused environment where you can apply your passion for patient care and teamwork.

We are an energetic, fast-paced team that serves a diverse patient population.

If you're ready to take on new challenges, thrive in a positive work environment, and help improve the lives of others, then we are the perfect team for you.

Location

Candidate will be required to report to multiple locations:
Scottsdale: 9377 E Bell Rd Ste. 231 Scottsdale AZ
Tempe: 5002 S Mill Ave Tempe, AZ
Phoenix: 2222 E Highland Ave, Suite 300, Phoenix AZ

Schedule

Monday - Friday 8:00am - 5:00pm

Position Summary

This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.

Core Functions

• Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information. May acquire and maintain physician preference information and staff roster.
• Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of the procedure, when necessary.
• Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases.
• Enters physician’s orders for lab, blood bank, medical imaging, and cardiology. Enters results of diagnostic tests, patient registration information and patient charges. Compiles data and prepares statistical reports for management.
• Conducts charge management audits for assigned area. Reconciles charge packet information with the audit. Identifies missed or incorrect charges and corrects when appropriate.
• Acts as a receptionist to assigned unit; answers phones, relays message. Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures. Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month.
• Enters facility work orders and supply orders when required by assigned department. Requests repairs/maintenance for business machines in the department. Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.
• This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

Minimum Qualifications

High school diploma/GED or equivalent working knowledge. Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology is required. Also requires knowledge of payor contract terms and processes. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamworking skills and the ability to meet deadlines and productivity standards. The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems. Must possess the ability to maintain accurate statistical records, gather data, and produce reports.

Preferred Qualifications

Additional related education and/or experience preferred.

EEO Statement

EEO/Disabled/Veterans

Banner Health supports a drug-free work environment.

Benefits and Company Culture

We are proud to offer a comprehensive benefit package for all benefit-eligible positions.

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better.