Surgery Department Patient Care Manager

Beacon Health System; South Bend (IN); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

403(b) Matching Retirement Fund

Competitive Paid Time Off (PTO)

Shift Differentials

Employee Assistance Program (EAP)

Tuition and Certification Reimbursment

Clinical Ladder Program

Local and National Discounts

Beacon Academy Educational Courses

Gym Membership Discount

Job summary

Beacon Health System's Memorial Hospital in South Bend, IN seeks a Full Time Day Shift Manager of Patient Care Services in the Surgery Department. In this leadership role, you will supervise daily operations, ensure safe, high‑quality patient care, and serve as a clinical resource for nursing staff in a fast‑paced environment.

You will collaborate with nursing leadership and other departments, manage staffing and scheduling, support staff development, participate in budgeting and quality

Qualifications

• Bachelor’s degree required.
• Minimum of three years of job-related experience, including at least one year of leadership experience.
• Strong knowledge of nursing care practices, equipment, procedures, and techniques relevant to the department.

Responsibilities

• Oversee daily department operations and ensure high-quality, safe, and efficient patient care.
• Lead, supervise, and support nursing staff while serving as a clinical resource and role model.
• Coordinate staff schedules, evaluate staffing needs, and adjust staffing levels to meet patient care demands.
• Ensure patient records and electronic documentation are complete, accurate, and compliant with standards.
• Monitor equipment, supplies, and other resources to ensure staff have what they need to provide patient care.
• Participate in hiring, interviewing, onboarding, training, coaching, and performance evaluations for department staff.
• Collaborate with educators to identify staff development needs and coordinate orientation, training, and competency validation.
• Lead or participate in quality improvement, quality assurance, service recovery, and patient experience initiatives.
• Assist with departmental budgets, cost-saving initiatives, product analysis, and effective resource utilization.
• Develop and implement departmental goals, policies, procedures, and standards while collaborating with hospital leadership and other departments.

Skills

Nursing leadership

Communication

Staff management

Staff development

Resource management

Education

Bachelor's degree

Job description

Beacon Health System's Memorial Hospital in South Bend, IN seeks a Full Time Day Shift Manager of Patient Care Services in the Surgery Department. In this leadership role, you will supervise daily operations, ensure safe, high‑quality patient care, and serve as a clinical resource for nursing staff in a fast‑paced environment.

You will collaborate with nursing leadership and other departments, manage staffing and scheduling, support staff development, participate in budgeting and quality