Surgery Coordinator - 141156

University of California - San Diego Medical Centers; San Diego (CA); On-site; USD 61,000 - 80,000; Full time

Job summary

University of California - San Diego Medical Centers is seeking a clinical coordinator to provide chief administrative and clinical support for the surgical practice in San Diego. The role schedules surgical procedures, coordinates authorizations, and communicates times and locations to patients and families.

The incumbent manages EPIC entries, supports surgeons and nurses, and ensures timely patient flow across operating rooms and pre-op clinics.

Qualifications

• Three years of experience with scheduling and authorization in a hospital setting.
• Three or more years of recent surgery scheduling experience, particularly Spine scheduling.
• Six months to one year orthopedic experience.
• Knowledge of third-party payors including federal, state and private health plans.
• Excellent communication skills and customer service.

Responsibilities

• Coordinate scheduling for surgeries and ensure logistics across operating rooms, schedulers, pre-op clinics, anesthesia, and admissions.
• Obtain authorizations for surgery-related orders and communicate times and locations to patients and families.
• Enter and manage patient information in EPIC and distribute notes to referring physicians and medical records.
• Provide clinical administrative support and coverage for other schedulers as needed to ensure smooth clinic operations.
• Assist in clinic process improvements and work collaboratively in a team environment.

Skills

Scheduling

Authorization knowledge

Communication

Customer service

Epic Systems knowledge

Tools

EPIC system

Job description

DESCRIPTION

Under supervision, incumbent provides chief clinical and administrative support for the surgical practice. Serves as physicians' clinical coordinator and is responsible for all patient-related affairs. Coordinates patient affairs by applying knowledge of surgical and clinic authorization. Schedules surgical procedures for patients by coordinating the logistics of multiple department and area of specialty (e.g. operating room, schedulers, pre-op clinics, anesthesia and admissions).

Responsible for the schedule times in the Operating Room or Procedure Room. Responsible for the clinical schedules and surgical appointments. Responsible for obtaining authorizations for surgery related orders such as DME/HH and PT that is needed directly after surgery prior to follow up in clinic. Responsible for communicating surgery time and location with patients and family members, as well as the Surgeon.

Processes all patient related information into the UCSD EPIC system. Works closely with surgeons, NPs, Fellows and internal departments to ensure that all required information has been received. Prepares and distributes notes to referring physician and medical records. Participates in scanning outside medical records into EPIC along with completing appropriate EPIC patient documentation.

Performs a variety of other clinical administrative duties in support of patient services as needed. Ensures smooth day-to-day operation for the clinic by providing clinical support to the department. Provides coverage for other surgery schedulers or surgical authorization staff as required. Provides support and communication for patients, monitoring the timeliness of providers. Participates in clinic process improvement initiatives. Position requires initiative, the ability to prioritize demands and the ability to work in a team environment.

MINIMUM QUALIFICATIONS

• Three (3) years of experience with scheduling and authorization in a hospital setting.
• Three 3 (or more) years of recent surgery scheduling experience particularly with Spine Scheduling.
• Six (6) months to one (1) year orthopedic experience.
• Knowledge of third-party payors including federal, state and private health plans.
• Excellent communication skill and good customer service.

PREFERRED QUALIFICATIONS

• Experience with EPIC system.
• Bilingual English & Spanish (oral and written) preferred.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $60,865 - $80,304 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $29.15 - $38.46

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).