Surgery Coordinator

iCare Health Solutions, a VSP Vision™ company; Miami (FL); On-site; USD 23,000 - 26,000; Full time

Job summary

iCare Health Solutions, a VSP Vision™ company, is seeking a full-time Surgical Scheduler to coordinate and schedule surgical cases and other procedures. Reports to Center Director and/or Lead Nurse, ensuring charts, insurance info, and required clearances are complete.

The role requires at least one year of scheduler experience, and experience with NextGen is a plus. Excellent communication with surgeons and staff is essential, with attention to patient privacy and data accuracy.

Qualifications

• At least one year experience as a scheduler preferred and medical background.
• One to three months on-the-job training to attain proficiency.
• Verbal ability required to comprehend written instructions regarding scheduled procedures.
• Clerical ability to avoid perceptual errors when completing patient information forms.
• Ability to interact with surgeons and their staff to admit Center patients.
• Interest in patient/family as individuals through respectful communication.
• For roles that are remote or hybrid, must demonstrate engagement in virtual environments

Responsibilities

• Schedules surgery patients at the Center according to established policies and procedures.
• Schedules and registers all surgery patients at least one month in advance in NextGen, ensuring insurance and procedure information is accurate, preparing charts and printing labels.
• Cancels surgery procedures in the system and tracks trends.
• Ensures that H & P’s, labs, surgery clearances, pathology, EKGs, etc. are in the charts prior to surgery.
• Compares surgery schedule to charts to ensure all patients have been captured.
• Handles all surgery related calls.
• Collects data pertaining to the Patient Satisfaction Survey and reports findings for month-end statistics.
• Orders all surgery related chart supplies.
• Distributes schedules for the next day to all departments.
• Advises the nursing department of cases requiring special needs and/or accommodations.
• Performs other related duties for efficient operation of the Surgery Center.

Skills

Scheduling

Medical knowledge

Tools

NextGen

Job description

Description

Responsible for coordinating and scheduling of surgical cases and other procedures. Reports to the Center Director and/or Lead Nurse.

Job Type

Full-time

Description

Responsible for coordinating and scheduling of surgical cases and other procedures. Reports to the Center Director and/or Lead Nurse.

Essential Functions

Perform department tasks including one or more of the following:

• Schedules surgery patients at the Center according to established policies and procedures.
• Schedules and registers all surgery patients at least one month in advance in Nextgen to include: ensuring all insurance and procedure information is accurate and complete, preparing and completing the charts and printing labels.
• Cancels surgery procedures in the system at the time of actual cancellation and tracks for trends.
• Ensures that H & P’s, labs, surgery clearances, pathology, EKG’s, etc. are in the charts prior to surgery.
• Compares surgery schedule to charts to ensure all patients have been captured.
• Handles all surgery related calls.
• Collects data pertaining to the Patient Satisfaction Survey. Report findings to the Administrator to include in month end statistics.
• Orders all surgery related chart supplies.
• Distributes schedules for the next day to all departments.
• Advises the nursing department of cases requiring special needs and/or accommodations.
• Performs other related duties as directed for the efficient operation of the Surgery Center.

Working Conditions

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Requirements

Job Specifications

• At least one year experience as a scheduler preferred and medical background and knowledge.
• One to three months on the job training given to attain adequate job proficiency.
• Verbal ability required to comprehend written instructions regarding scheduled procedures and various Center forms.
• Clerical ability required to avoid perceptual errors when completing patient information forms and other documents.
• Tact and understanding to deal with surgeons and their personnel to admit Center patients.
• Able to evaluate information against judgmental criteria interviewing Center patients.
• Shows an interest in the patient/family as an individual through activities such as answering questions and providing privacy.
• Promote cooperative environment with both the clinical and operational side of the business
• For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.

Salary Description

$17.00 - $19.00/hr