Surgery / Bronch Scheduler

Kernodle Clinic; Burlington (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Kernodle Clinic in Burlington, NC, seeks a Surgery / Bronch Scheduler in the Pulmonology Department to coordinate surgical scheduling, pre-op logistics, and related authorizations.

Responsibilities include coordinating with nursing and staff, obtaining clearances, maintaining Epic records, and ensuring clear patient communication. MA/CCMA preferred; EPIC experience a plus.

Qualifications

• Exceptional customer service and computer skills.
• Medical terminology knowledge.
• Ability to multi-task in a busy clinic environment.
• Experience with Epic is a plus but not required.

Responsibilities

• Schedule procedures and confirm surgery dates and related info.
• Respond to patient inquiries during peri-operative period.
• Handle pre-certifications for tests and medications.
• Schedule with proper clearances and pre-authorizations.
• Verify data with providers and update Epic records.
• Occasionally fill in as MA/CCMA in the department.
• Organize time and priorities to meet deadlines.
• Demonstrate tact and courtesy with patients and staff.

Skills

Customer service

Multitasking

Medical terminology

Communication

Education

MA/CCMA certification

Tools

Epic

Job description

Surgery / Bronch. Scheduler

Kernodle Clinic is a respected and progressive multi-specialty group practice with Clinics in Burlington, Mebane and Elon. We are a community leader that offers challenging and rewarding opportunities for our employees. Kernodle Clinic is a multi-specialty practice with more than 100 providers located just off I-40/I-85. Burlington is accessible as a day trip to NC mountains and beaches. Ample recreational activities, shopping, and easy access to metros (Greensboro, Raleigh and Durham) are unique to Burlington.

We are currently seeking patient-focused individuals for a Surgery / Bronch Scheduler position in our Pulmonology Department. This position would be located at our 4030 Oaks Professional Drive Burlington Kernodle Clinic location. All candidates must have exceptional customer service, computer experience, medical knowledge, multi-tasking skills and be able to provide a friendly and welcoming environment to our patient population. MA/CCMA strongly preferred. EPIC experience a plus but not required.

Schedule would be Monday thru Friday, 8:00 – 5:00 p.m.

Job Duties and Responsibilities:

• Help Nursing staff schedule procedures at Cone. Schedule and verify surgery date and related information such as medical clearance, hospital appointments, and pre-op appointments with the patient verbally and then send confirming information in writing, documenting Epic.
• Respond timely to patient inquiries for information related to the surgery during the peri-operative period to keep patients informed and relaxed.
• Do pre-certs for testing
• Do pre-certs for all medications for office
• Schedule in timely fashion, while making sure to obtain proper clearances and pre-authorizations as needed
• Review any discrepancies or omitted data with the provider.
• Occasionally fills in as MA/CCMA in the department
• Organizes time and priorities so that assigned activities are completed within designated time frames.
• Ability to deal tactfully and courteously with internal and external customers, ability to follow through on details of a project through completion, ability to organize and set priorities, knowledge of Pulmonology medical terminology, knowledge of CPT and ICD coding, prior experience in Epic, ability to work under time pressures in busy clinic environment, ability to multi-task with conflicting demands and priorities, ability to pay attention to detail, ability to adapt to change