Surety Coordinator (Hybrid) — Growth & Impact

Cincinnati Insurance Co.; Fairfield (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Annual bonus

Stock incentives

Job summary

The Cincinnati Insurance Companies is seeking a Coordinator in the Surety group based at our Headquarters in Fairfield, Ohio. The role focuses on handling New Business, Renewals, Endorsements and Cancellations of policies and bonds with a strong emphasis on accuracy and service to agents.

Expect to develop and maintain procedures, train new Coordinators, and collaborate with underwriters and accounting to resolve discrepancies, while supporting hybrid work options where applicable.

Qualifications

• High School diploma or equivalent
• Excellent communication and listening skills
• Typing 50 WPM
• Proficiency in MS Word, Excel, and Access
• Ability to build relationships with agents and team
• Ability to multi-task and handle increased workload

Responsibilities

• Process New Business, Renewals, Endorsements and Cancellations of policies and bonds.
• Handle customer service by phone and email within authority
• Code and rate bonds
• Document procedures for Surety Manual
• Assist in training Coordinators and mentor new staff
• Coordinate agency changes/transfers and closings on policies and bonds

Skills

50 WPM typing

Excellent communication

MS Word

Excel

Access

Customer service

Multi-tasking

Data entry

Education

High School diploma or equivalent

Tools

MS Word

Excel

Access

Job description

The Cincinnati Insurance Companies is seeking a Coordinator in the Surety group based at our Headquarters in Fairfield, Ohio. The role focuses on handling New Business, Renewals, Endorsements and Cancellations of policies and bonds with a strong emphasis on accuracy and service to agents.

Expect to develop and maintain procedures, train new Coordinators, and collaborate with underwriters and accounting to resolve discrepancies, while supporting hybrid work options where applicable.