Sure Walk Staff

The University of Texas at Austin; Utah; On-site; USD 17,000 - 24,000; Part time

Job summary

Sure Walk Staff at University of Texas at Austin provides safe, escorted movement across campus during evening hours. Staff walk or drive a university cart, accompany students, faculty, or staff, and stay in regular contact with program coordinators and dispatchers.

Applicants must be reliable, enrolled in a degree program, legally eligible to work in the United States, and have a valid driver’s license. Background checks apply; shifts run on campus between 7:30pm and 2:30am. Pay is $15 per hour.

Qualifications

• Reliability and punctuality are essential.
• Customer service experience is a plus.
• Authorized to work in the United States and enrolled in an institution of higher learning.

Responsibilities

• Walk or drive a university cart/vehicle with a partner to move across campus and to nearby locations.
• Maintain regular communication with program coordinators and dispatchers and report location and patron information.

Skills

Reliability

Customer service

Job description

Job Posting Title: Sure Walk Staff

Hiring Department: Parking and Transportation Services | Position Open To: All Applicants | Weekly Scheduled Hours: 20 | FLSA Status: To Be Determined at Offer | Earliest Start Date: Ongoing | Position Duration: Expected to Continue | Location: UT MAIN CAMPUS

Job Details

General Notes: UT Parking and Transportation Services (PTS) provides the campus access, mobility, and services through policies that are customer focused, environmentally friendly, and economically sound. Sure Walk https://parking.utexas.edu/transportation/walking is a PTS program that provides non-judgmental assistance to people in the university community that have concerns about their safety while moving across campus late at night. Sure Walk walkers/drivers work in pairs of two and are in regular communication with program coordinators and other staff members during their shift.

Purpose

Staff will walk or drive a university cart or vehicle while accompanying university students, faculty, or staff across campus and into select locations near campus.

Responsibilities

• Staff will walk or drive a university cart or vehicle while accompanying university students, faculty, or staff across campus and into select locations near campus.
• Staff will remain in communication with program coordinators and dispatchers, and report information about their location and patrons.

Required Qualifications

• Staff must be reliable, responsible, and have regular availability.
• Must maintain an unexpired Texas Driver’s License and a clear driving record.
• Must be authorized to work in the U.S.
• Must be enrolled at an institution of higher learning and meet enrollment eligibility requirements for a non-academic student position https://hr.utexas.edu/student/eligibility-work
• Must not be working for another UT dept. or State of Texas dept.
• Customer service skills are a plus.

Salary Range

$15/hour

Work Conditions

• Use of manual dexterity
• Climbing stairs
• May work in all weather conditions, including inclement and extreme weather
• May work around loud noises
• Some heavy lifting and moving up to 50lbs. may be required
• Driving a university cart or vehicle
• Uniform is a PTS shirt & safety vest (provided), and black or khaki pants or shorts

Work Shift

Work to be performed in-person, on campus. Variable; Shifts occur between 7:30pm and 2:30am/6:30pm and 2:30am, depending on Daylight Savings Time

Employment Eligibility

Please make sure you meet all the required qualifications and you can perform all of the essential functions with or without a reasonable accommodation.

Retirement Plan Eligibility

Students in this position may choose to enroll in the UTSaver voluntary retirement programs.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and others. If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Start Here, Change the World At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you're at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas’ flagship university, working at UT means making a lasting impact on our city, our state and our world. Our more than 20,000 faculty and staff empower 55,000+ students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world.

Comments and Inquiries

Email comments to [e-mail]. For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services. Additional information for applicants can be found on the Human Resources web page: Applying for Employment. For more job information, call the Human Resource Service Center at [phone], or toll‑free at [phone]. UT Austin is a Tobacco-free Campus