Transportation Coordinator

The University of Texas at Austin; United States; On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid vacation

University perks and discounts

Job summary

The University of Texas at Austin's Parking and Transportation Services is seeking a Transportation Coordinator to assist with transportation programs on UT Main Campus. You will supervise student workers, compile reports, and handle daily administrative tasks while supporting sustainability initiatives.

Candidates should have strong communication skills, at least two years in customer service or admin roles, and a valid Texas driver's license.

Qualifications

• Graduated from an accredited high school or obtained an equivalent qualification.
• At least two years in customer service or administrative-related roles and completed transportation-related programs.
• Strong communication skills and ability to manage multiple projects under tight deadlines.
• Self-managed and able to work independently, with ability to collaborate with staff.
• Valid Texas driver’s license and ability to drive vehicles including carts and vans.
• Pass a criminal background check upon hire and maintain professional demeanor.

Responsibilities

• Supervise Transportation student workers and programs (PTS Pickup, Orange Bike Project).
• Prepare, maintain, and update transportation-related reports and logs.
• Read and respond to departmental correspondence.
• Collect information via databases and perform data entry/retrieval.
• Handle routine admin tasks and equipment operations as needed.
• Work under broad policy directions; support transportation and sustainability initiatives.

Skills

Customer service experience

Strong communication skills

Ability to manage multiple projects

Self-managed / independent work

Team collaboration

Passion for transportation andustainab

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Power tools

Bicycle mechanics knowledge

Job description

Transportation Coordinator

Job Posting Title: Transportation Coordinator ---- Hiring Department: Parking and Transportation Services ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Non-Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: UT MAIN CAMPUS

Job Details: General Notes Parking and Transportation Services (PTS) provides the campus access, mobility, and services through policies that are customer focused, environmentally friendly, and economically sound.

For more information about PTS, please visit: https://parking.utexas.edu/about

Your skills will make a difference. You’ll be working for a university that is internationally recognized for our academic programs and research.

Your work will make a difference in the lives of University Business Services (UBS) staff, thereby enhancing the student experience.

If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin.

UT Austin provides an outstanding benefits package including but not limited to:

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards.

Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.

Purpose Work with the Transportation Supervisor to assist with the Transportation programs.

Responsibilities

• Help with the supervision of the Transportation student workers to include but not limited to PTS Pickup and Orange Bike Project.
• Prepares, maintains, and updates transportation-related reports and logs.
• Reads and answers departmental correspondence.
• Collects and compiles information via the use of various database programs available.
• Performs research, data entry, and retrieval.
• Prioritizes tasks and performs accordingly.
• Handles routine administrative tasks on a daily basis, including bike lock cuts and impounds, bike locker permit sales, bike storage access, bike permit sales, Kickstand sales, bike rack placement and removal, fixing bicycle pumps, adding and removing scooter parking, overseeing scooter impounds, scooter inventory, enforcement of policies and regulations.
• Performs under broad instructions concerning policy and procedure.
• Other related functions as assigned.
• Must be comfortable using power tools including saws, welders, and grinders.
• Must be able to lift 50 lbs.
• This is a very manually intensive job that requires working in all weather conditions.
• Occasional weekends, holiday, comp and overtime hours required as needed.
• Must work a minimum of two home football games every year in addition to every other Thanksgiving week and/or playoff home football game.

Required Qualifications

• Graduated from an accredited high school or obtained an equivalent qualification.
• In addition, you need to have worked in customer service or administrative-related roles for at least two years and completed transportation-related programs for the same duration.
• You must possess strong communication skills, both verbal and written, and have the ability to manage multiple projects simultaneously in a fast-paced environment with tight deadlines.
• Being self-managed and able to work independently is also a requirement, as well as collaborating with other staff members to complete projects effectively.
• You should have a passion for supporting transportation and sustainability initiatives.
• Possessing a valid Texas driver's license and the ability to drive vehicles, including carts and vans, is a must.
• This role requires you to pass a criminal background check upon hire and maintain a professional demeanor with excellent customer service skills.
• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Bachelor’s degree or five years combined experience in customer service and transportation services industry.
• Strong grasp of bicycle mechanics and a genuine enthusiasm for transportation.
• Proficiency in operating power tools.
• Capable of enforcing rules and regulations with ease while maintaining a positive and constructive attitude.
• Proficiency in Microsoft Office applications such as Word, Excel, PowerPoint, Outlook, and Teams.
• Excellent teamwork skills and the ability to work collaboratively within a team structure.

Driving Required This job requires a class "C" operator's driver's license.

The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident.

Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).

Salary Range $41,600 + depending on qualifications & paid overtime

Working ConditionsUnforms and/or Personal Protection Equipment (PPE) May work in all weather conditions May work in extreme temperatures General standard office conditions May work around electrical mechanical Repetitive use of a keyboard at a workstation Use of manual dexterity Climbing of stairs/ladders Lifting and moving Driving a vehicle or cart Work Shift Monday - Friday 11:00 AM - 8:00 PM

Employment Eligibility Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF]

Compliance Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and other compliance matters. If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Start Here, Change the World At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you're at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas’ flagship university, working at UT means making a lasting impact on our city, our state and our world. Our more than 20,000 faculty and staff empower 55,000+ students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world. Looking for a student job? Please see our Student Employment site.

Comments and Inquiries: Email comments to [e-mail]. For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services. Additional information for applicants can be found on the Human Resources web page: Applying for Employment. For more job information, call the Human Resource Service Center at [phone], or toll-free at [phone]. UT Austin is a Tobacco-free Campus