Supvr - Production

Matthews International; Aurora (IN); On-site; USD 85,000 - 120,000; Full time

Job summary

Matthews International is seeking a capable Production Supervisor/Manager in the Indiana area to lead production teams, ensuring client deliverables meet quality and schedule expectations. You will coordinate with project teams and clients, analyze market trends, and guide process improvements to achieve financial targets.

The role requires strong leadership, budgeting, and planning skills, with a potential for occasional travel and effective collaboration across departments.

Qualifications

• Bachelor’s Degree in Production or related field.
• Advanced degree (MBA, Master’s) preferred.
• 6+ years of experience managing production teams.
• Travel locally, nationally, and/or internationally may be required.
• Proficiency in MS Office Suite, Outlook & Internet applications.
• Strong analytical, prioritizing, interpersonal, problem-solving, budgeting, project management, and planning skills.
• Strong verbal and written communication skills.
• Ability to work autonomously and within a team.

Responsibilities

• Attends pre-production meetings and interacts with customers as necessary.
• Ensures high quality standards in production client deliverables.
• Works with project team and client contacts to follow project specifications and meet client needs.
• Maintains understanding of market and competitor trends for assigned clients.
• Develops knowledge base for client categories and shares insights with team.
• Develops sound and effective production solutions to issues impacting department or client.
• Creates strong internal partnerships to ensure client needs are met and projects stay within scope, budget, and timeline.
• Proactively leads development of improved production processes to better serve clients and achieve financial targets.
• Sets priorities for the team and coordinates work with other supervisors.
• Monitors progress with direct reports to ensure targets and deadlines are met and policies followed.
• Plans, directs, and coordinates activities of employees; mentors, coaches, trains and develops team.
• Additional duties as assigned.

Skills

Leadership

Project management

Communication

Analytical skills

Team management

Education

Bachelor’s Degree in Production or related field

MBA or Master’s degree preferred

Tools

MS Office Suite

Outlook

Internet applications

Job description

JOB RESPONSIBILITIES

• Attends any pre‑production meetings and/or interacts with customers directly as necessary.
• Ensures high quality standards in all production client deliverables.
• Works closely with project team, and client contacts as needed, to ensure production deliverables within specific area of expertise to follow project specifications and meet client needs.
• Maintains a good understanding of market and competitor trends for assigned clients and communicates details with project team.
• Develops knowledge base for client categories and keeps team up to speed on consumer insights, trends, etc. Leverages knowledge to strengthen client relationships.
• Develops sound and effective production solutions to issues that impact a department or client.
• Creates strong and effective internal partnerships to ensure client needs are met and projects stay within scope, budget, timeline, quality and other Key Performance Indicators (KPIs).
• Proactively leads the development of improved production processes to better serve clients and achieve financial targets.
• Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors.
• Follows up with direct reports to ensure jobs are on target for established hours and deadlines and adhere to company policies and procedures.
• Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished. Mentors, coaches, trains and develops team.
• Additional duties as assigned.

QUALIFICATIONS / REQUIREMENTS

• Bachelor’s Degree in Production or related field.
• Advanced degree (MBA, Master’s) preferred.
• 6+ years of previous managing production teams experience; or equivalent combination of education and experience.
• Occasional travel either locally, nationally, and/or internationally may be required.
• High/Basic proficiency in MS Office Suite, Outlook & Internet applications.
• Strong analytical, prioritizing, interpersonal, problem‑solving, presentation, budgeting, project management (from conception to completion), & planning skills.
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
• Solid understanding and application of mathematical concepts.
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients.
• Ability to work well autonomously and within a team in a fast‑paced and deadline‑oriented environment.
• Ability to work with and influence peers and management.

PHYSICAL ASPECTS / WORK ENVIRONMENT

• Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see.
• Regularly/Occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Regularly/Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals.
• The noise level in the work environment is usually low/moderate.
• Reasonable accommodations may be made to enable individuals to perform the essential functions.

Matthews International is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business needs.

We provide equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability, or any other status protected by applicable federal, state, or local laws.

Minorities/Women/Veterans/Disabled are encouraged to apply.

If you require a reasonable accommodation to complete the application process, please contact our Human Resources team.