Mgr - Technical Production

Matthews Memorialization; Aurora (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

Matthews Memorialization seeks a Manager of Technical Production to provide leadership for key customers and internal staff, helping drive new account acquisition and growth within the division.

The role guides technical sales support, develops training, and stays current on packaging technology to strengthen the company’s market position across design, pre-press, and print activities.

Qualifications

• Bachelor’s degree in Business, Engineering or related field.
• MBA or Master’s degree preferred.
• 8+ years of progressive technical resource management experience.
• 5+ years in a leadership role.

Responsibilities

• Facilitates daily efforts to obtain, maintain, and grow sales from existing customers through value-added technical support.
• Develops internal training programs; provides on the job coaching for employees designed to increase value and margins with customers.
• Keeps abreast of advances in new technology, equipment and emerging trends in packaging that can grow the business’ position in the packaging industry.
• Reviews working practices to ensure measurable improvements in productivity and knowledge transfer supported by S.O.P.'s.
• Attends design, pre-artwork, pre-press, and print runs on behalf of key customers.
• Advises on print process suitability and the development of designs and pre-press for designated printing processes.
• Analyzes, measures and evaluates printed material, advising solutions to customer for print related problems.
• Additional duties as assigned.

Skills

Leadership

Resource management

Customer engagement

Project management

Data analysis

Education

Bachelor's degree

MBA

Job description

Position Summary

The Mgr - Technical Production provides a sellable technical resource and leadership for key Division target customers and internal branch technical people. This role assists in new account acquisition and existing target account growth.

Job Responsibilities

• Facilitates daily efforts to obtain, maintain, and grow sales from existing customers through value-added technical support.
• Develops internal training programs; provides on the job coaching for employees designed to increase value and margins with customers.
• Keeps abreast of advances in new technology, equipment and emerging trends in packaging that can grow the business’ position in the packaging industry.
• Reviews working practices to ensure measurable improvements in productivity and knowledge transfer supported by S.O.P.'s.
• Attends design, pre-artwork, pre-press, and print runs on behalf of key customers.
• Advises on print process suitability and the development of designs and pre-press for designated printing processes.
• Analyzes, measures and evaluates printed material, advising solutions to customer for print related problems.
• Additional duties as assigned.

Qualifications / Requirements

• Bachelor’s Degree in Business, Engineering or related field
• Advanced degree (MBA, Master’s) preferred
• 8+ years progressive technical resource management experience; or equivalent combination of education and experience
• 5+ years in a leadership role
• Routine travel either locally, nationally, and/or internationally may be required.
• High degree of proficiency in MS Office Suite, Outlook & Internet applications.
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
• Solid understanding and application of mathematical concepts.
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and management.
• Self-motivated with critical attention to detail, deadlines and reporting.

PHYSICAL ASPECTS / WORK ENVIRONMENT

• Regularly required to stand; walk; sit; and talk, hear and see.
• Occasionally lift and/or move up to 10 pounds.
• Reasonable accommodations may be made to enable individuals to perform the essential functions.

Equal Employment Opportunity

Matthews International is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business needs. We provide equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability, or any other status protected by applicable federal, state, or local laws. Minorities/Women/Veterans/Disabled are encouraged to apply. If you require a reasonable accommodation to complete the application process, please contact our Human Resources team.