Pathology Operations Manager

Direct Jobs; Cary (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

WakeMed Health & Hospitals in North Carolina seeks a Pathology Operations Manager to lead the operational, technical, and regulatory activities of the pathology laboratory services in a 24/7 environment.

This leader will oversee staff development, quality initiatives, regulatory compliance, and the implementation of laboratory technologies across the WakeMed system, coordinating with physicians and multidisciplinary teams to deliver accurate, timely results.

Qualifications

• 5 years of clinical laboratory experience and 4 years in management
• Bachelor's Degree Life Science required
• ASCP or NCA certification required

Responsibilities

• Lead daily operations of pathology laboratory services to ensure high-quality testing and timely results in a 24/7 operation.
• Recruit, develop, coach, and support supervisors and staff while fostering a culture of quality, safety, and continuous improvement.
• Oversee staffing, budgeting, labor management, regulatory compliance, quality assurance, and accreditation requirements.
• Evaluate and implement pathology testing platforms and technologies across the WakeMed system.

Skills

Lab leadership

Quality management

Regulatory compliance

Budgeting

Staff development

Communication

Education

Bachelor's Degree Life Science

Tools

LIS/LIMS

Job description

Overview

At WakeMed, our mission is to improve the health and well-being of our community-and we do it by delivering outstanding, compassionate care.

We are seeking a Pathology Operations Manager to lead the operational, technical, and regulatory activities of our pathology laboratory services. This leader is responsible for ensuring high-quality laboratory operations across a 24/7 environment while supporting staff development, quality initiatives, compliance standards, and the implementation of laboratory technologies across the WakeMed system. The Technical Pathology Manager will lead a team of supervisors and laboratory professionals and serve as a trusted partner to organizational leaders, physicians, and multidisciplinary teams.

What you'll do

• Lead the daily operations of pathology laboratory services, ensuring accurate, timely, and high-quality testing and results delivery across a 24/7 operation.
• Recruit, develop, coach, and support supervisors and laboratory team members while fostering a culture of quality, safety, and continuous improvement.
• Oversee department staffing, budgeting, labor management, regulatory compliance, quality assurance, and accreditation requirements.
• Evaluate, implement, and support pathology testing platforms and technologies across the WakeMed system while providing technical expertise to affiliated laboratory locations.
• Represent the laboratory on organizational committees, task forces, and interdisciplinary initiatives while collaborating with leaders across the health system.

Who you are

• Experienced laboratory leader with a strong background in pathology operations, quality management, and regulatory compliance.
• Skilled at leading and developing teams in a fast-paced healthcare environment.
• Knowledgeable in laboratory accreditation standards, quality assurance programs, and continuous improvement practices.
• Comfortable managing budgets, staffing plans, and operational performance metrics.
• Effective communicator who builds collaborative relationships across departments and levels of the organization.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .
EOE

Licensure

American Society for Clinical Pathology Required - Or National Credentialing Agency for Laboratory Personnel Certification Required

Education

Bachelor's Degree Life Science Required

Experience

5 Years Clinical - Clinical Laboratory Required - And 4 Years Management - Direct Area of Responsibility Required