Supv, Pathology-Technical

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 85,000 - 105,000; Full time

Job summary

WakeMed Health & Hospitals in Raleigh, NC seeks a Laboratory Supervisor to lead lab staff and ensure accurate, timely diagnostic testing. You will oversee quality assurance, staff training, workflow optimization, and cross‑section coordination with management to align resources and budgets.

The role emphasizes collaboration, compliance with accrediting bodies, and continuous process improvement. Required: BS in science, 5 years of clinical laboratory experience, ASCP certification; SBB

Qualifications

• Bachelor's degree in Science required.
• 5 years clinical laboratory experience required.
• ASCP certification required; SBB preferred.

Responsibilities

• Oversees daily performance of diagnostic processes and laboratory testing to ensure accuracy and timeliness.
• Supervises staff, coordinates training, performance reviews, and competency assessments.
• Leads quality assurance/quality control, procedure updates, proficiency testing, and implementation of new procedures and equipment.
• Collaborates with management on staffing, budgeting, scheduling, and resource allocation.

Skills

Staff supervision

Quality assurance

Lab workflow optimization

Interpersonal communication

Regulatory compliance

Education

Bachelor's Degree in Science

Job description

Overview

Responsible for supervising staff members within laboratory section(s) or area(s) of responsibility and performs technical and administrative duties. Oversees the daily performance of the diagnostic processes of the laboratory, ensuring quality work and adequate staffing within area of responsibility. Performs laboratory testing as needed to maintain and strengthen knowledge base of discipline. Assists in planning and review of technical studies. Acts as a consultant regarding technical questions and problems. Oversees laboratory quality assurance and quality control, procedure updates, proficiency testing, employee training and education, competency, evaluation and implementation of new procedures, equipment, and computer functionality, and ensures compliance with accrediting agencies. Assists Manager with interview and hiring of new staff. Coordinates technical development, review, and training activities with technical and management staff. Assures timely, effective communication with employees. Confers with and counsels staff members regarding problems, errors, and inquiries. Promotes teamwork and maintains focus on customer service. Participates in section administrative activities including but not limited to maintenance of employee records, inventory control/ordering, scheduling, and budgetary planning. Coordinates operational, personnel, and budgetary administrative components with Section Manager/management staff to assure optimal application of resources. Provides after hours assistance as needed. Delegates assignments and tasks as is required to guarantee accuracy and promptness of patient testing and efficient laboratory operation. Collaborates with peers and leadership, ensures standardization of technical procedures, specimen workflows and administrative policies. Prepares and presents data to committees or leadership within and outside of department.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, www.wakemed.org.

EOE

Licensure

American Society for Clinical Pathology Required. SBB preferred.

Education

Bachelor's Degree Science Required

Experience

5 Years Clinical - Clinical Laboratory Required