Supv, Pathology-Clinical

WakeMed; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

WakeMed in Raleigh, NC is seeking a Laboratory Supervisor to oversee clinical laboratory operations, ensuring quality work, staffing, and adherence to accreditation standards. You will supervise staff, coordinate training, and support equipment and computer system functionality while maintaining exceptional patient service.

Responsibilities include hiring support, evaluating competencies, and collaborating with management to optimize resources and workflows.

Qualifications

• 5+ years clinical laboratory experience preferred.
• 2+ years leadership preferred.
• 2+ years customer service preferred.

Responsibilities

• Supervise staff in laboratory sections and ensure quality and staffing.
• Oversee daily performance and adherence to accreditation standards.
• Coordinate training, procedures, equipment, and computer systems.
• Assist with hiring and interview of new staff.

Skills

Staff supervision

Leadership

Customer service

Education

Associate's degree preferred

Bachelor's degree preferred

Job description

Overview

Responsible for supervising staff members within the laboratory section(s) or area(s) of responsibility and performs clinical and administrative duties. Oversees the daily performance of the laboratory, ensuring quality work and adequate staffing within area of responsibility. Oversees departmental quality initiatives, procedure updates, employee training and education, evaluation and implementation of new procedures, equipment, and computer functionality, and ensures compliance with accrediting agencies. Assists Manager with interview and hiring of new staff. Coordinates development, review, competencies, and training activities of all staff with other departmental leaders and management staff. Assures timely, effective communication with employees. Confers with and counsels staff members regarding problems, errors, inquiries. Promotes teamwork and maintains focus on customer service. Participates in section administrative activities including but not limited to maintenance of employee records, inventory control/ordering, scheduling, and budgetary planning. Coordinates operational, personnel, and budgetary administrative components with Section Manager/management staff to assure optimal application of resources. Provides after hours assistance as needed. Delegates assignments and tasks as required to guarantee accuracy and promptness of patient testing and efficient laboratory operation.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Phlebotomy Preferred

Education

• Associate's Degree Preferred
• Bachelor's Degree Preferred

Experience

• 5 Years Clinical - Clinical Laboratory Preferred
• 2 Years Leadership Preferred
• 2 Years Customer Service Preferred