Supv Legal Administrative Spec

Veterans Benefits Administration; United States; Remote; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Job summary

The Veterans Benefits Administration seeks a qualified professional for a supervisory role overseeing the Veterans benefits program operations. The position emphasizes advising on the daily operation of the Veterans Contact Center (VCC) benefits programs, ensuring guidance aligns with policy and improves service delivery to veterans and dependents.

Applicants must meet time-in-grade and qualification requirements, with opportunities for education-based substitutions and combinations.

Qualifications

• Specialized experience counseling Veterans, their dependents, and their representatives on the full array of VA benefits.
• Education can substitute for experience to qualify for GS-11, including Ph.D or equivalent doctoral degree or three years of progressively higher-level graduate education.
• Combination of education and experience can qualify at this level.

Skills

Veterans benefits counseling

Education

Ph.D or equivalent doctoral degree

Three years of grad education towards degree

Job description

The Assistant Coach is responsible for planning, programming, coordinating, supervising, managing, directing and/or reviewing all activities for their assigned area of responsibility. Responsible for advising the Coach on the daily operation of the Section to include reporting daily operational problems and needs to achieve goals and objectives of the Veterans Contact Center (VCC) VBA benefits programs as they relate to the VCC.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:11/09/2026.

TIME-IN-GRADE REQUIREMENT

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

• For a GS-11 position you must have served 52 weeks at the GS-09 level.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

MINIMUM QUALIFICATION REQUIREMENT

You may qualify based on your experience and/or education as described below:

GS-11 Grade Level

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience counseling Veterans, their dependents, and their representatives, both orally and in writing, regarding the full array of benefits available through the Department of Veterans Affairs, as well as state, federal and local benefit programs concerned with veterans OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have earned a Ph.D or equivalent doctoral degree (including LL.M.) or I have completed three full years of progressively higher-level graduate education leading to such a degree and which demonstrates the competencies necessary to do the work. OR,
• Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond Ph.D or equivalent doctoral degree (including LL.M.).

Combining Education & Experience

If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information.

Volunteer Experience

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment:

Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements

Work is mostly Sedentary.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/