Supv Case Management\ Care Coordination| Day | Full Time

UF Health; Saint Augustine (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

UF Health in Saint Augustine, FL, seeks a Supervisor of Care Coordination to lead and integrate patient care across the care continuum. You will guide the Interdisciplinary Care Coordination Team and manage hand-offs among pharmacists, social workers, physicians, and home health agencies within the acute care setting.

The role requires an active Florida nursing license and BLS. The position emphasizes supervision, delegation, and staff development to ensure high quality care and satisfaction.

Qualifications

• Active FL Nursing License required.
• BLS required (AHA) within 30 days of hire.
• 3–5 years clinical acute care experience.
• Commitment to ongoing professional development as part of practice.

Responsibilities

• Direct patient care coordination and oversee interdisciplinary team to meet quality, satisfaction, financial and operational goals.
• Ensure compliance with Joint Commission and regulatory requirements within the department.
• Lead Interdisciplinary Care Coordination Team including pharmacists, social workers, physicians, home health agencies and SNFs across care continuum.
• Observe, coach and evaluate staff; participate in orientation and training.
• Collaborate with leadership on staffing, hiring decisions and staff evaluations.

Skills

Leadership

Coordination

Supervision

Staff coaching

Education

Graduate Accredited School of Nursing

BSN preferred

Job description

Overview

The Supervisor of Care Coordination provides effective leadership support by the delegation, coordination and integration of services within their assigned departments to assure the provision of quality care. Serves as a resource for the Care Coordination Team and is responsible for maintaining productive workflows toward the goals of the program. This position reports directly to the Administrator of Medical Surgical and Care Coordination Services and provides supervision and direct support to their teams.

Responsibilities

Essential Responsibilities

• In coordination with leadership, responsible for coordinating and directing patient care. Applies both clinical and operational management skills to meet the established quality, patient satisfaction, financial, and operational goals of the department.
• Supports leadership in ensuring compliance with Joint Commission, federal, state and other applicable regulatory requirements. Implements program philosophy, objectives and standards of care on consultation with leadership.
• Leads the Interdisciplinary Care Coordination Team of patient care providers along the continuum of care to reconcile the Plan of Care and manage hand-offs, including the Pharmacist, Social Worker, Primary Care Physicians, Specialists, Home Healthcare Agencies, Skilled Nursing Facilities and the acute care setting.
• Observes and coaches staff in performance of duties and interpersonal interactions. Evaluates educational needs of staff. Participates in the orientation and/or on the job training of personnel.
• Collaborates with department leadership in the hiring and termination of staff, progressive discipline and staff evaluations.

Qualifications

Education Required: Graduate Accredited School of Nursing

Preferences: BSN. In lieu of BSN, commitment to earn BSN within agreed upon time frame may be required.

Experience Requirements: 3 to 5 years Clinical Acute Care

Licensing Requirement: Active FL Nursing License, Basic Life Support (BLS)

BLS provided by the American Heart Association (AHA), required within 30 days of hire.