Suppression Service Technician

Johnson Controls, Inc.; Phoenix (AZ); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls, Inc. is seeking a field service technician to perform service and repairs on portable fire extinguishers, kitchen hood systems and suppression gas systems at customer sites. You will read blueprints, troubleshoot, and install various manufacturers’ systems.

You will manage daily service calls, coordinate with customers, and may participate in on-call emergency service rotations. Government work may be included where applicable.

Qualifications

• 3+ years of field service experience
• Excellent communication and organizational skills
• Strong customer-facing problem-solving abilities
• Proficient with Windows, Excel, Word and Outlook

Responsibilities

• Service and repairs on Portable Fire Extinguishers, Kitchen Hood Systems, and Suppression Gas Systems at customer sites
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and manuals
• Manage daily service calls and customer activity
• May include government work

Skills

Customer service

Communication

Field service

PC skills (Windows, Excel, Word, OROut

Tools

Windows

Excel

Word

Outlook

Job description

THIS POSITION WILL BE IN MORENCI, AZ

About us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

Perform service and repairs on Portable Fire Extinguishers, Kitchen Hood Systems & Suppression Gas Systems in addition to other related building system products at customer sites. Service, troubleshoot and install many different manufacturers including Simplex and ANSUL. Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs,schematics,and operational product manuals. Manage daily service call, customer activity and program system products. You will work with clean agent systems, dry chemical systems, and special hazards.

How you will do it

• Assist customers with all questions and concerns in a timely and professional manner.

• Participation in an on-call rotation for Emergency Service.

• Performs inspections of Suppression Gas Systems based on contract requirements.

• Inspect customer systems

• Use of Smart Phone and Equipment

• May include government work

What we look for

Required

• 3+ years of experience

• Excellent communication and organizational skills

• Outstanding Customer facing service and problem-solving skills

• PC Skills including Microsoft Windows, Excel, Word, and Outlook

Preferred

• Any Manufacturer certifications is a plus; ANSUL, KiddiePyroChem

• Valid USdriver’slicense

HIRING HOURLY RANGE: $23-31 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us