Supports Planner

The Coordinating Center; Maryland; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Generous paid time off

Comprehensive health benefits

Flexible work options

Job summary

A nonprofit organization focused on care coordination in Maryland is seeking dedicated coordinators to support individuals with disabilities. You will develop personalized care plans and conduct site visits, ensuring clients have the resources they need. This role offers flexible work options, generous benefits, and opportunities for professional growth. Ideal candidates have experience in social work or nursing and must possess strong communication and time management skills. Join us to make a positive impact in the community!

Qualifications

• Experience in community-based care coordination or social work.
• Ability to work independently and manage a flexible schedule.
• Strong problem-solving skills to assist clients effectively.

Responsibilities

• Develop personalized care plans with clients.
• Collaborate with clients and their support teams.
• Conduct site visits to assess client needs.

Skills

Care coordination

Client advocacy

Time management

Communication

Education

Relevant certification in social work or nursing

Job description

The Coordinating Center employs around 300 highly qualified coworkers, including Registered Nurses, Licensed Social Workers, Support Planners, Service Coordinators, and many more with vast experience in community-based care coordination.

If you’re looking to work for an innovative nonprofit that is dedicated to supporting individuals with disabilities and complex needs, The Coordinating Center may be the perfect place for you! We are committed to ensuring that every team member’s contributions directly advance our mission of empowering clients within the community. We are excited about the potential for you to join our team and look forward to seeing how your vision aligns with our ongoing pursuit of impact and excellence.

Why work at The Coordinating Center? Don’t take our word for it. Take theirs!

Read more about the experiences of your potential new colleagues.

Watch a Day in the Life of a Coordinator

[Transcript begin 00:00:00,009]
Wow, I can’t believe how quickly my first year as a coordinator has flown by. Looking back, it’s been both challenging and incredibly rewarding. Right from the start, I had the opportunity to meet with inspiring leaders across the organization, including a great talk with our CEO. Those first few days set the tone for my journey as I immerse myself in training to better understand my daily responsibilities and program eligibility requirements for my clients. It’s been an incredible year of learning how to make a real difference in my community. Since I started working at the Coordinating Center, I’ve never felt alone. I have an amazing mentor for my team and a supportive team manager who checks in with me regularly.

00:00:43,029
Their guidance and encouragement have played a huge role in my growth at the Center, and I know I can always count on them for support. One of the best things about this job is the work-life integration. I’m able to manage my own schedule by working from home and visiting clients in the community. While I enjoy autonomy, my top priority is always the health and safety needs of my clients. Time management has been key, balancing documentation requirements with all of the other position responsibilities. Understanding my clients’ needs and helping them achieve their goals is at the heart of my work. A vital part of my role is collaborating with my clients and their support team to develop a plan that outlines the services they need to remain healthy and safe in the community.

00:01:30,208
These plans are person-centered and built around each individual’s unique needs, strengths, goals, and preferences. On a typical day, I check in with my clients to make sure they have the resources and support they need and work with them to address any challenges that come up. Whether it’s finding new providers, accessing equipment or supplies, or scheduling transportation to medical appointments, I know I am making a difference. One of my favorite aspects of my role is conducting site visits. Whether I’m meeting a client in their home, school, nursing facility, or other community setting, it’s always meaningful to see how I can directly support them in their own environment. At the Coordinating Center, there are countless ways to connect, grow, and give back.

00:02:14,568
Whether it’s joining a committee, participating in a team-building activity, attending an event or training, or volunteering with TCC in Action, these opportunities not only make my work more meaningful, but also help build the strong team culture that I truly value. Looking back on this past year, I’ve learned so much about care coordination and advocacy. Whenever I face a challenge, I remind myself of my why. I became a coordinator to make a difference, to offer support, and make an impact in my community. I’m proud to help individuals to live with dignity, maximize their independence, and access the resources they need to live a meaningful life. I hope you’ve enjoyed following my journey and learning more about what it’s like to be a coordinator If you’re interested in making a difference, we would love to have you join us at the Coordinating Center.

We are Committed to your success

We reward your enthusiasm, passion and teamwork with our commitment to well-being, CARE, work-life balance, career development, and giving back to our community.

We support mental well-being through flexible work options, generous paid time off (including holidays and a winter break), and opportunities to give back through #TCCInAction volunteer events—all designed to help coworkers balance life, family, and purpose.

Physical Wellbeing

We offer comprehensive, equitable health benefits—including medical, dental, vision, and a range of supplemental coverage options—to ensure coworkers have access to quality care across Maryland.

We aim to dismantle inequalities within our policies, systems, programs and services by embracing CARE –Culture, Access, Respect and Equity. It’s what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services

Work From Home Flexible

At The Coordinating Center, we offer flexible work options; most roles can work from home after orientation, with occasional in‑office meetings and trainings. We’re proud to be an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We believe we’re stronger together and strive to create a respectful, inclusive workplace that reflects the diverse communities we serve.

Your growth matters. We invest in career development to help you build new skills, explore opportunities, and achieve your professional goals.